Price checkPer seat
FreeFreeGrowth$11/user/moPro$47/user/mo
See all 4 plans

All Freshsales Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Up to 3 users
  • Contact and account management
  • Built-in phone, email, and live chat
  • Email templates
  • Kanban views for contacts, accounts, and deals
  • Mobile app
  • 21-day free trial of paid features

Growth

  • All Free features
  • Visual sales pipeline
  • Basic workflows (up to 20)
  • Custom fields and modules
  • Product catalog
  • Slack integration
  • 1 CPQ license
  • Reports and dashboards
  • 24x5 support

Pro

  • All Growth features
  • Multiple sales pipelines
  • AI-powered contact scoring (Freddy AI)
  • Sales sequences
  • Territory and team management
  • Auto-assignment rules
  • Advanced workflows (up to 50)
  • AI email assistance
  • Account hierarchy
  • Deal insights
  • Custom reports

Enterprise

  • All Pro features
  • Custom modules
  • AI-powered forecasting insights (Freddy AI)
  • Field-level permissions
  • Audit logs
  • Sandbox environment
  • Module-level workflows (up to 100)
  • Dedicated account manager
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What does Freshsales actually cost you?

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Tier
Billing
Your projected cost$275per month · $11/seat × 25 seats
Year 1 license$3.3K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Freshsales's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Growth$132/yr
Pro$564/yr
Enterprise$852/yr
Real-world benchmark

Buyers actually pay a median of $570/yr for Freshsales contracts (Vendr deal flow, n=28). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Freshsales costs Free to $71 per user/month as of June 2026, with 4 plans available including a free tier. Plans: Free (free), Growth at $11/user/month, Pro at $47/user/month, and Enterprise at $71/user/month. The median contract is $570/year based on 28 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Freshsales offers 4 pricing tiers: Free, Growth, Pro, Enterprise. A free plan is available. Paid plans include Growth at $11/user/month, Pro at $47/user/month, Enterprise at $71/user/month. The Growth plan is small sales teams that need pipeline visibility and basic automation..

Compared to other crm software, Freshsales is positioned at the budget-friendly price point.

  • Median contract: $570/yr from 28 purchases
    • 0
  • Contracts auto-renew — Must request before renewal, but cancellation process may take months
Last verified: | Sources: 1 pricing pages and reviews

How much does Freshsales cost?

Freshsales offers a free plan with 3 paid tiers from $11 to $71/user/month. Plans include Free (free), Growth at $11/user/month, Pro at $47/user/month, Enterprise at $71/user/month.

Freshsales Pricing Overview

Freshsales has 4 pricing plans, including a free tier. Paid plans range from $0 to $71/user/month. The Free plan is free and is best for solopreneurs and very small teams getting started with crm basics.. The Growth plan costs $11/user/month, best for small sales teams that need pipeline visibility and basic automation.. The Pro plan costs $47/user/month, best for growing sales teams with complex pipelines who need ai-powered insights and automation.. The Enterprise plan costs $71/user/month, best for large organizations needing advanced customization, security controls, and ai forecasting..

Freshsales contracts auto-renew, with a Monthly or annual billing cycles minimum commitment, and annual price increases of No published schedule.

The median Freshsales customer pays $570/year based on 28 verified purchases.

This pricing was last verified in June 9, 2026 from 1 independent source.

Try Freshsales Free

Freshsales pricing starts at $0 for up to 3 users on the Free plan. Paid plans run $9, $39, and $59 per user per month when billed annually — or $11, $47, and $71 per user per month on monthly billing. All paid plans include a 21-day free trial.

Freshsales is an AI-powered CRM from Freshworks built for sales teams that want built-in communication tools (phone, email, live chat) alongside pipeline management. The Growth plan at $11/user/month covers basic pipelines and workflows, but most teams that need AI lead scoring, sales sequences, or territory management will land on Pro at $47/user/month.

The Enterprise tier at $71/user/month adds custom modules, AI forecasting via Freddy AI, field-level permissions, and a sandbox environment — useful for larger teams with compliance or customization requirements. Freddy AI Agent sessions (for conversational AI) are sold as add-on packs beyond the 500 sessions included in paid plans.

How Freshsales Pricing Compares

Compare Freshsales pricing against top alternatives in CRM.

HubSpot CRM $0-150/user/mo Compare → Pipedrive $14-99/user/mo Compare → Zoho CRM $14-52/user/mo Compare →

Compare Freshsales vs Alternatives

Before committing to Freshsales, compare pricing with these 3 alternatives in the same category.

VSHubSpot CRM
Free

Teams wanting stronger marketing automation integration

Full comparison
VSPipedrive
From $14/user/mo

Sales teams who prefer visual pipeline management

Full comparison
VSZoho CRM
From $14/user/mo

Teams wanting more customization at similar prices

Full comparison

All Freshsales alternatives & migration guides

What Companies Actually Pay for Freshsales

The median Freshsales buyer pays $570/year based on 28 verified purchase transactions.

What companies actually pay $570/yr Median across 28 community cost mentions
Review scores
TrustRadius 8.6/10 (139)
Trustpilot 2.1/5 (23)
Top pricing complaints
Billing and cancellation issues - unable to cancel subscriptions, continued chargesPoor customer support - unresponsive or unhelpful technical supportMisleading sales promises - features don't work as advertisedNo refund policy - cannot get refunds even for unused services
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 28 distinct user reports. Indicative only — not contract-grade data.

How Freshsales Pricing Compares

Software Starting Price Top Price
Freshsales Free $71/user/month
Capsule CRM Free $75/user/month
Bitrix24 CRM Free $499/organization/month
Close Free $139/user/month
Copper $9/user/month $134/user/month
Folk CRM $30/user/month $100/user/month

Detailed pricing comparisons:

Browse all CRM pricing →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

Freshsales Contract Terms

Freshsales contracts auto-renew and cannot be downgraded mid-term. Changes require Must request before renewal, but cancellation process may take months. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must request before renewal, but cancellation process may take months
Minimum Commitment Monthly or annual billing cycles
Mid-Term Downgrade Not allowed
Payment Terms Automatic charge to saved payment method
Price Escalation No published schedule
Note

No refunds for downgrades or cancellations after renewal

Based on 3 verified sources

How to Negotiate Freshsales Pricing

Freshsales contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Free Plan for Up to 3 Users — Prove Value Before Paying high success

Freshsales offers a free Growth plan for up to 3 users with core CRM features. Run your first 60 days on the free plan and demonstrate ROI before any procurement conversation. Active usage data strengthens your position when negotiating paid tier pricing.

Freshsales pricing page
Bundle with Freshdesk for Freshworks Suite Discount high success

Freshworks offers bundle discounts when purchasing Freshsales + Freshdesk + Freshservice together as Freshworks 360 or Freshworks Suite. Teams already using Freshdesk for support can negotiate 20-30% off Freshsales list pricing by bundling.

Freshworks bundle pricing
Annual Billing Saves 20% vs Monthly high success

Freshsales Growth at $15/user/month annual vs $18/month monthly — 17% savings. Pro at $39/month annual vs $47/month monthly — 17% savings. Enterprise at $69/month annual vs $83/month monthly — 17% savings. Always commit annually.

Freshsales pricing page
High success Medium Low / difficult

Full negotiation guide →

Freshsales Pricing FAQ

01 How much does Freshsales cost per user?

Freshsales paid plans cost $9, $39, or $59 per user per month billed annually (Growth, Pro, Enterprise). On monthly billing the rates are $11, $47, and $71 per user per month. A Free plan supports up to 3 users at no cost.

02 Does Freshsales have a free plan?

Yes. The Freshsales Free plan supports up to 3 users and includes contact and account management, built-in phone and live chat, email templates, Kanban views, and mobile app access. It has no time limit but is capped at 3 users and excludes automation and advanced reporting.

03 What is the difference between annual and monthly billing?

Annual billing saves roughly 20% compared to monthly. Growth is vs. $11 monthly; Pro is $39 vs. $47; Enterprise is $59 vs. $71. All paid plans also include a 21-day free trial before any billing begins.

04 Which Freshsales plan includes AI features?

Freddy AI features start on the Pro plan (). Pro adds AI contact scoring, deal insights, and AI email assistance. Enterprise adds AI-powered forecasting. Freddy AI Agent (conversational AI chatbot) is available on paid plans with 500 sessions included; additional session packs are sold separately.

05 Does Freshsales require a minimum number of users?

No. Freshsales has no minimum user requirement on any paid tier. You can subscribe with a single user on Growth, Pro, or Enterprise.

06 How does Freshsales pricing compare to HubSpot and Salesforce?

Freshsales is meaningfully cheaper than both. The Pro plan at compares to HubSpot Sales Hub Professional at $100/user/month and Salesforce Professional at $100/user/month. Freshsales also offers a free tier that Salesforce lacks and a lower entry price than HubSpot's paid tiers.

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