Price checkPer seat
Growth$11/user/moPro$47/user/moEnterprise$71/user/mo
See all 3 plans

All Freshsales Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Growth

  • All Free features
  • Visual sales pipeline
  • Basic workflows (up to 20)
  • Custom fields and modules
  • Product catalog
  • Slack integration
  • 1 CPQ license
  • Reports and dashboards
  • 24x5 support

Pro

  • All Growth features
  • Multiple sales pipelines
  • AI-powered contact scoring (Freddy AI)
  • Sales sequences
  • Territory and team management
  • Auto-assignment rules
  • Advanced workflows (up to 50)
  • AI email assistance
  • Account hierarchy
  • Deal insights
  • Custom reports

Enterprise

  • All Pro features
  • Custom modules
  • AI-powered forecasting insights (Freddy AI)
  • Field-level permissions
  • Audit logs
  • Sandbox environment
  • Module-level workflows (up to 100)
  • Dedicated account manager
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Cost calculator

What does Freshsales actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$275per month · $11/seat × 25seats
Year 1 license$2.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Freshsales's plans, annualized. Custom-priced tiers show a hatched bar.

Growth$108/yr
Pro$468/yr
Enterprise$708/yr
Real-world benchmark

Buyers actually pay a median of $570/yr for Freshsales contracts (Vendr deal flow, n=28). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Freshsales pricing: Growth $11, Pro $47, Enterprise $71/user/mo. Plans: Growth at $11/user/month, Pro at $47/user/month, and Enterprise at $71/user/month. The median contract is $570/year based on 28 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Freshsales offers 3 pricing tiers: Growth, Pro, Enterprise. Paid plans include Growth at $11/user/month, Pro at $47/user/month, Enterprise at $71/user/month. The Pro plan is growing sales teams with complex pipelines who need ai-powered insights and automation..

Compared to other crm software, Freshsales is positioned at the budget-friendly price point.

  • Median contract: $570/yr from 28 purchases Precise
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — Must request before renewal, but cancellation process may take months
Last verified: | Sources: 1 pricing pages and reviews

How much does Freshsales cost?

Freshsales has 3 paid plans costing $11–$71/user/mo. Plans include Growth at $11/user/month, Pro at $47/user/month, Enterprise at $71/user/month.

Freshsales Pricing Overview

Freshsales has 3 pricing plans ranging from $11 to $71/user/month. The Growth plan costs $11/user/month, best for small sales teams that need pipeline visibility and basic automation.. The Pro plan costs $47/user/month, best for growing sales teams with complex pipelines who need ai-powered insights and automation.. The Enterprise plan costs $71/user/month, best for large organizations needing advanced customization, security controls, and ai forecasting..

Freshsales contracts auto-renew, with a Monthly or annual billing cycles minimum commitment, and annual price increases of No published schedule.

The median Freshsales customer pays $570/year based on 28 community cost mentions.

There are at least 4 documented hidden costs beyond Freshsales's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 28, 2026 from 1 independent source.

See Freshsales Plans

Freshsales paid plans run $9, $39, and $59 per user per month when billed annually — or $11, $47, and $71 per user per month on monthly billing. The current pricing page lists no free plan; new accounts get a 21-day free trial.

Freshsales is an AI-powered CRM from Freshworks built for sales teams that want built-in communication tools (phone, email, live chat) alongside pipeline management. The Growth plan covers Kanban views, basic workflows, and curated reports, but most teams that need AI lead scoring, sales sequences, or territory management will land on Pro.

The Enterprise tier adds custom modules, AI forecasting via Freddy AI, field-level permissions, and a sandbox environment — useful for larger teams with compliance or customization requirements. Freddy AI Agent sessions (for conversational AI) are sold as add-on packs ($49 per 100 sessions) beyond the 500 sessions included once with paid plans.

How Freshsales Pricing Compares

Compare Freshsales pricing against top alternatives in CRM.

HubSpot CRM $0-150/user/mo Compare → Pipedrive $14-99/user/mo Compare → Zoho CRM $14-52/user/mo Compare →

Compare Freshsales vs Alternatives

Before committing to Freshsales, compare pricing with these 3 alternatives in the same category.

VSHubSpot CRM
Free

Teams wanting stronger marketing automation integration

Full comparison
VSPipedrive
From $14/user/mo

Sales teams who prefer visual pipeline management

Full comparison
VSZoho CRM
From $14/user/mo

Teams wanting more customization at similar prices

Full comparison

All Freshsales alternatives & migration guides

What Companies Actually Pay for Freshsales

The median Freshsales buyer pays $570/year based on 28 community cost mentions.

What companies actually pay $570/yr Median across 28 community cost mentions Precise
Review scores
TrustRadius 8.6out of 10 (139)
Trustpilot 2.1out of 5 (23)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Billing and cancellation issues - unable to cancel subscriptions, continued chargesPoor customer support - unresponsive or unhelpful technical supportMisleading sales promises - features don't work as advertisedNo refund policy - cannot get refunds even for unused services
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 28 distinct user reports. Indicative only — not contract-grade data.

How Freshsales Pricing Compares

Software Starting Price Top Price
Freshsales $11/user/month $71/user/month
Apptivo CRM $20/user/month $50/user/month
Bitrix24 CRM $89/month $799/month
Capsule CRM Free $60/user/month
Clarify Free $1000/month
Close $19/user/month $149/user/month

Detailed pricing comparisons:

Browse all CRM pricing →

4 Freshsales Hidden Costs Beyond the List Price

Beyond the listed price, Freshsales has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Phone Credit Add-ons
    medium 1 source
    Grounded summary Outbound calling minutes and phone numbers must be purchased separately, which can quickly add up for high-volume sales teams.
  • Workflow Add-ons
    medium 1 source
    Grounded summary Workflow Add-ons: Additional automated workflows beyond plan limits require purchasing add-ons, which are billed annually if the main plan is annual.
  • Additional User Costs
    medium 1 source
    Grounded summary Additional User Costs: While initial per-seat pricing may seem affordable, adding new team members quickly increases monthly costs, as each additional seat requires a full user license.
  • Advanced Analytics/API Add-ons
    medium 1 source
    Grounded summary Add-on Fees for Advanced Analytics/API Calls: Deeper analytics and extensive API access often come with extra costs, requiring the purchase of additional credits or higher-tier packages.
Tip

Ask your Freshsales sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
grounded summary Trustpilot Consumer reviews TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

Freshsales Contract Terms

Freshsales contracts auto-renew and cannot be downgraded mid-term. Changes require Must request before renewal, but cancellation process may take months. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must request before renewal, but cancellation process may take months
Minimum Commitment Monthly or annual billing cycles
Mid-Term Downgrade Not allowed
Payment Terms Automatic charge to saved payment method
Price Escalation No published schedule
Note

No refunds for downgrades or cancellations after renewal

Based on 3 verified sources

How to Negotiate Freshsales Pricing

Freshsales contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Use the 21-Day Trial to Prove Value Before Paying high success

Freshsales offers a 21-day free trial of the full CRM. Load real pipeline data during the trial and document results before any procurement conversation. Active usage data strengthens your position when negotiating paid tier pricing.

Freshsales pricing page
Bundle with Freshdesk for Freshworks Suite Discount high success

Freshworks offers bundle discounts when purchasing Freshsales + Freshdesk + Freshservice together as Freshworks 360 or Freshworks Suite. Teams already using Freshdesk for support can negotiate 20-30% off Freshsales list pricing by bundling.

Freshworks bundle pricing
Annual Billing Saves 20% vs Monthly high success

Freshsales Growth at $9/user/month annual vs $11/month monthly; Pro at $39 annual vs $47 monthly; Enterprise at $59 annual vs $71 monthly — about 17–18% savings. Always commit annually if the team size is stable.

Freshsales pricing page
High success Medium Low / difficult

Full negotiation guide →

Freshsales Price History

Pricing changes CostBench has tracked for Freshsales, verified across 2 snapshots going back to 2026Q1.

  1. Freshsales price decrease

    Highest tier decreased from $83 to $71/month

    -14.5%

  2. Freshsales Growth decrease

    Growth tier decreased from $18 to $11/month

    -38.9%

Price decreased 14% over 0.6 years

View Freshsales's full price history →

Freshsales Pricing FAQ

01 How much does Freshsales cost per user?

Freshsales paid plans cost $9, $39, or $59 per user per month billed annually (Growth, Pro, Enterprise). On monthly billing the rates are $11, $47, and $71 per user per month. There is a 21-day free trial; the current pricing page lists no free plan.

02 Does Freshsales have a free plan?

Not on the current pricing page. As of October 2026, Freshsales lists only paid plans (Growth, Pro, Enterprise) and offers a 21-day free trial of the full CRM; if you don't pick a plan when it ends, the account is suspended.

03 What is the difference between annual and monthly billing?

Annual billing saves roughly 17–18% compared to monthly. Growth is $9 vs. $11 monthly; Pro is $39 vs. $47; Enterprise is $59 vs. $71. A 21-day free trial is available before any billing begins.

04 Which Freshsales plan includes AI features?

Freddy AI features start on the Pro plan (). Pro adds AI contact scoring, deal insights, and AI email assistance. Enterprise adds AI-powered forecasting. Freddy AI Agent (conversational AI chatbot) is available on paid plans with 500 sessions included; additional session packs are sold separately.

05 Does Freshsales require a minimum number of users?

No. Freshsales has no minimum user requirement on any paid tier. You can subscribe with a single user on Growth, Pro, or Enterprise.

06 How does Freshsales pricing compare to HubSpot and Salesforce?

Freshsales is meaningfully cheaper than both. The Pro plan at $39/user/month billed annually compares to HubSpot Sales Hub Professional at $90/seat/month billed annually and Salesforce Pro Suite at $100/user/month billed annually. Freshsales' Growth plan also has a lower list price than HubSpot Sales Hub Starter.

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