Freshsales vs SugarCRM
CRM pricing comparison · 2026
Freshsales pricing ranges from $0–$83/user/month, while SugarCRM ranges from $19–$160/user/month. Freshsales is typically 41% more affordable, though your actual cost depends on tier and team size.
VS
Freshsales and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Freshsales | SugarCRM |
|---|---|---|
| Free | Free /user/month | $19 / |
| Growth | $18 /user/month | $79 / |
| Pro | $47 /user/month | $115 / |
| Enterprise | $83 /user/month | $115 / |
| Enterprise+ | — | $160 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Freshsales
2 scenarios$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Freshsales
- Median annual cost
- $570
- Based on
- 28 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Freshsales | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must request before renewal, but cancellation process may take months | — |
| Minimum commitment | Monthly or annual billing cycles | Annual billing required |
| Price escalation | No published schedule | — |
| Can downgrade | No | — |