HubSpot CRM vs Freshsales Pricing (2026)

HubSpot CRM vs Freshsales

CRM pricing comparison · 2026

HubSpot CRM pricing ranges from $0–$150/user/month, while Freshsales ranges from $0–$83/user/month. Freshsales is typically 22% more affordable, though your actual cost depends on tier and team size.

CRM

HubSpot CRM

$0–$150
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →

HubSpot CRM and Freshsales both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HubSpot CRM Freshsales
Free Free /user/month Free /user/month
Starter $20 /seat/month $18 /user/month
Professional $100 /seat/month $47 /user/month
Enterprise $150 /seat/month $83 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HubSpot CRM

6 scenarios
$10,500 Year 1 ($6,000 licenses + $1,500 onboarding + $3,000 integrations)
Small Team (5 users, Professional)
$54,300 Year 1 ($30,000 Sales Hub + $10,800 Marketing Hub + $1,500 onboarding + $12,000 implementation)
Mid-Market (25 users, Professional)
$121,500 Year 1 ($90,000 Sales Hub + $18,000 Marketing Hub + $3,500 onboarding + $10,000 implementation)
Enterprise (50 users, Enterprise)
See all 6 scenarios →

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Market Intelligence

HubSpot CRM

Median annual cost
$26,275
Average negotiated discount
18%
Based on
804 deals

Freshsales

Median annual cost
$570
Based on
28 deals

What Users Say

HubSpot CRM

G2
4.4/5 (12,400)
Trustpilot
1.8/5 (1,040)
Top complaints
  • Feature paywalls and expensive tier pricing
  • Restrictive annual contracts with no flexibility
  • Email deliverability issues and spam problems

Freshsales

Trustpilot
2.1/5 (23)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

HubSpot CRM 6 hidden costs

high
Tiered Feature Paywalls and Rapid Price Escalation $3,000-$10,000+ annually in forced upgrades
medium
Mandatory Onboarding and Implementation Fees $5,000-$15,000 in implementation costs
high
Email Deliverability and Technical Issues 5-10% of license costs
critical
Restrictive Annual Contract Terms $3,000-$50,000 depending on plan
critical
Free Tier Data Lockout $240-$1,800 annual forced upgrade cost
See all HubSpot CRM hidden costs →

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Contract Terms

Term HubSpot CRM Freshsales
Auto-renewal Yes Yes
Cancellation Must provide notice before annual renewal; difficult to cancel mid-contract Must request before renewal, but cancellation process may take months
Minimum commitment 1 year Monthly or annual billing cycles
Price escalation No published schedule
Can downgrade No No