Freshsales vs Copper Pricing (2026)
Compare / Freshsales vs Copper
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Team size
25 seats

Freshsales vs Copper

CRM pricing comparison · 2026

Freshsales costs $11–$71/user/mo, while Copper costs $29–$134/user/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales paid plans run $9, $39, and $59 per user per month when billed annually — or $1
verified 8d ago
$570 $31K
View pricing →
Copper
Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/mont
verified 8d ago
$570 $31K
View pricing →
Recorded annual contract medians
Freshsales median is $31K less than Copper · different customer contracts; not a quote
Cheapest $570
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Professional
$21K/yr
year 1 license · $69/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$31K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
4 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
Sources 11 sourced facts
6 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Phone Credit Add-ons
    1 source
  • Workflow Add-ons
    1 source
  • Additional User Costs
    1 source
  • Advanced Analytics/API Add-ons
    1 source
3 documented
  • No Pro-Rata Refunds on Annual Subscriptions
    $4,000-$31,000 at risk per year
    2 sources
  • Required Upgrade for Basic Automation Features
    $480/user/year
    1 source
  • Limited Customer Support Access
    5-15% productivity loss
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Freshsales
Copper
Auto-renewal
Yes
Yes
Cancellation
Must request before renewal, but cancellation process may take months
No pro-rata refunds available mid-contract
Commitment
✓ Monthly or annual billing cycles
1 year annual contract
Price escalation
No published schedule
No published schedule, but users report unexpected billing
Can downgrade
No
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6out of 5 (139)
Trustpilot
2.1out of 5 (23)
Best for
Small sales teams that need pipeline visibility and basic automation.
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
TrustRadius
8out of 5 (111)
Best for
Teams optimizing processes with flexible pipelines and team collaboration features.
Watch out
No refunds on annual contracts even after minimal use
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$11–$71
/user/mo
3 plans
Full pricing breakdown →
VS
CRM

Copper

$29–$134
/user/mo
3 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Freshsales uses pricing while Copper uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Freshsales

$11–$71/user/mo
See full Freshsales pricing →
vs
Per-seat subscription

Copper

$29–$134/user/mo
See full Copper pricing →

Freshsales and Copper both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Copper
Growth $11 /user/month $29 /user/month
Pro $47 /user/month $69 /user/month
Enterprise $71 /user/month $134 /user/month

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Copper

Median annual cost
$31,220
Based on
5 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Freshsales 4 hidden costs

medium
Phone Credit Add-ons
medium
Workflow Add-ons
medium
Additional User Costs
medium
Advanced Analytics/API Add-ons
See all Freshsales hidden costs →

Copper 3 hidden costs

high
No Pro-Rata Refunds on Annual Subscriptions $4,000-$31,000 at risk per year (source dated Aug 2023)
medium
Required Upgrade for Basic Automation Features $480/user/year
medium
Limited Customer Support Access 5-15% productivity loss
See all Copper hidden costs →

Contract Terms

Term Freshsales Copper
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months No pro-rata refunds available mid-contract
Minimum commitment Monthly or annual billing cycles 1 year annual contract
Price escalation No published schedule No published schedule, but users report unexpected billing
Can downgrade No No

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