Freshsales vs Copper Pricing (2026)

Freshsales vs Copper

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$83/user/month, while Copper ranges from $9–$134/user/month. Freshsales is typically 34% more affordable, though your actual cost depends on tier and team size.

CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Copper

$9–$134
/user/month
4 plans
Full pricing breakdown →

Freshsales and Copper both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Copper
Free Free /user/month $12 /user/month
Growth $18 /user/month $29 /user/month
Pro $47 /user/month $69 /user/month
Enterprise $83 /user/month $134 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Copper

7 scenarios
$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
See all 7 scenarios →

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Copper

Median annual cost
$31,220
0
Based on
5 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Copper 3 hidden costs

high
No Pro-Rata Refunds on Annual Subscriptions $4,000-$31,000 at risk per year
medium
Required Upgrade for Basic Automation Features $480/user/year
medium
Limited Customer Support Access 5-15% productivity loss
See all Copper hidden costs →

Contract Terms

Term Freshsales Copper
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months No pro-rata refunds available mid-contract
Minimum commitment Monthly or annual billing cycles 1 year annual contract
Price escalation No published schedule No published schedule, but users report unexpected billing
Can downgrade No No