Freshsales vs Zendesk Sell
CRM pricing comparison · 2026
Freshsales pricing ranges from $0–$83/user/month, while Zendesk Sell ranges from $25–$219/user/month. Freshsales is typically 57% more affordable, though your actual cost depends on tier and team size.
VS
Freshsales and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Freshsales | Zendesk Sell |
|---|---|---|
| Free | Free /user/month | $25 / |
| Growth | $18 /user/month | $69 / |
| Pro | $47 /user/month | $149 / |
| Enterprise | $83 /user/month | $219 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Freshsales
2 scenarios$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Freshsales
- Median annual cost
- $570
- Based on
- 28 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
Contract Terms
| Term | Freshsales | Zendesk Sell |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must request before renewal, but cancellation process may take months | Must cancel via software login interface only |
| Minimum commitment | Monthly or annual billing cycles | Annual billing standard |
| Price escalation | No published schedule | No published schedule |
| Can downgrade | No | No |