Freshsales vs Pipedrive: $18 vs $14/mo (2026)
Compare / Freshsales vs Pipedrive
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Team size
25 seats

Freshsales vs Pipedrive

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$71/user/month, while Pipedrive ranges from $14–$79/user/month. Pipedrive is typically 6% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Pipedrive pricing Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales pricing starts at $0 for up to 3 users on the Free plan.
verified 13d ago
$570 $800
View pricing →
Pipedrive
Pipedrive costs $14 to $79 per user per month when billed annually, across four plans: Lit
verified 13d ago
$570 $800
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $230 vs Pipedrive · 25 seats
Cheapest $570
Spread 29%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Growth
$12K/yr
year 1 license · $39/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$800/yr
Vendr · n=67
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
3 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
Sources 4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
No hidden costs documented
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Freshsales
Pipedrive
Auto-renewal
Yes
Yes
Cancellation
Must request before renewal, but cancellation process may take months
Commitment
Monthly or annual billing cycles
Price escalation
No published schedule
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started with CRM basics.
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
TrustRadius
7.7/5 (4)
Trustpilot
4.2/5 (25)
Best for
Small sales teams needing essential pipeline tracking and basic integrations.
Watch out
Pricing becomes expensive as you scale
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Pipedrive pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$0–$71
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Pipedrive

$14–$79
/user/month
4 plans
Full pricing breakdown →

Freshsales and Pipedrive are both leading crm platforms, but they target different user needs and price points. Freshsales offers a free tier and paid plans from $39/user/month, while Pipedrive begins at $14/user/month.

Freshsales is best for teams seeking comprehensive features, while Pipedrive excels for businesses prioritizing ease of use. Both platforms offer robust features, but their pricing structures and target markets differ significantly.

Plan-by-Plan Pricing

Plan Freshsales Pipedrive
Free Free /user/month $14 /user/month (billed annually)
Growth $11 /user/month $39 /user/month (billed annually)
Pro $47 /user/month $49 /user/month (billed annually)
Enterprise $71 /user/month $79 /user/month (billed annually)

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Pipedrive

Median annual cost
$800
Based on
67 deals

What Users Say

Freshsales

Trustpilot
2.1/5 (23)
TrustRadius
8.6/10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Pipedrive

Trustpilot
4.2/5 (25)
TrustRadius
7.7/10 (4)
Top complaints
  • Pricing becomes expensive as you scale
  • Advanced features require higher-tier plans
  • Limited marketing automation compared to competitors

Contract Terms

Term Freshsales Pipedrive
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months
Minimum commitment Monthly or annual billing cycles
Price escalation No published schedule
Can downgrade No

Continue researching

Our Verdict

Choose Freshsales if you need comprehensive features and customization. It offers better value for smaller teams with its free tier and competitive paid plans.

Choose Pipedrive if ease of use and quick setup are priorities. While pricier, it provides stronger features for enterprise needs.

Frequently Asked Questions

01 Which is cheaper, Freshsales or Pipedrive?

Freshsales is cheaper with a free tier, while Pipedrive starts at $14/user/month. For mid-tier plans, Freshsales costs around $39/user/month compared to Pipedrive's $49/user/month.

02 Does Freshsales or Pipedrive have a free tier?

Yes, Freshsales offers a free tier with Contact & account management. Pipedrive does not have a free plan—its entry plan starts at $14/user/month.

03 How much do Freshsales and Pipedrive cost for enterprise?

Freshsales's top tier (Enterprise) costs $83/user/month, while Pipedrive's highest plan (Enterprise) is $129/user/month. Freshsales is $46 cheaper per month at the enterprise level.