Price checkMonthly
Basic Vibe+$89/moStandard Vibe+$199/moProfessional Vibe+$399/mo
See all 4 plans

All Bitrix24 CRM Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Basic Vibe+

  • 24GB storage
  • Sales pipelines
  • Online payments
  • Email & WhatsApp integration
  • Telephony
  • Website builder
  • Recurring deals

Standard Vibe+

  • 100GB storage
  • Unlimited leads
  • Invoices & estimates
  • Web forms
  • E-signature
  • WhatsApp marketing
  • Sales automation
  • KPI tracking

Professional Vibe+

  • 1TB storage
  • AI-powered sales
  • Call tracking
  • Email marketing
  • Ad automation
  • Analytics
  • Time tracking
  • RPA
  • HR management

Enterprise Vibe+

  • 3TB+ storage
  • Centralized management
  • Distributed servers
  • SOC-compliant hosting
  • 99.95% SLA
  • Active Directory integration
  • 30-day backups
  • Custom branding
  • Priority support
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At a glance

List price by tier (annualized, per license)

Per-license list price across Bitrix24 CRM's plans, annualized. Custom-priced tiers show a hatched bar.

Basic Vibe+$1.1K/yr
Standard Vibe+$2.4K/yr
Professional Vibe+$4.8K/yr
Enterprise Vibe+$9.6K/yr
Real-world benchmark

Buyers actually pay a median of $588/yr for Bitrix24 CRM contracts (Vendr deal flow, n=44). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

Bitrix24 CRM pricing: free plan, Basic Vibe+ $89, Standard Vibe+ $199, Professional Vibe+ $399, Enterprise Vibe+ $799/mo. Plans: Basic Vibe+ at $89/month, Standard Vibe+ at $199/month, Professional Vibe+ at $399/month, and Enterprise Vibe+ at $799/month. The median contract is $588/year based on 44 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Bitrix24 CRM offers 4 pricing tiers: Basic Vibe+, Standard Vibe+, Professional Vibe+, Enterprise Vibe+. Paid plans include Basic Vibe+ at $89/month, Standard Vibe+ at $199/month, Professional Vibe+ at $399/month. The Standard Vibe+ plan is growing companies with advanced sales needs.

Compared to other crm software, Bitrix24 CRM is positioned at the premium price point.

  • Median contract: $588/yr from 44 purchases Precise
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — Contact support before renewal date
Last verified: | Sources: 3 pricing pages and reviews

How much does Bitrix24 CRM cost?

Bitrix24 CRM has a free plan; its 4 paid plans cost $89–$799/mo. Plans include Basic Vibe+ at $89/month, Standard Vibe+ at $199/month, Professional Vibe+ at $399/month, Enterprise Vibe+ at $799/month.

Bitrix24 CRM Pricing Overview

Bitrix24 CRM has 4 pricing plans ranging from $89 to $799/month. The Basic Vibe+ plan costs $89/month, best for small businesses with sales teams. The Standard Vibe+ plan costs $199/month, best for growing companies with advanced sales needs. The Professional Vibe+ plan costs $399/month, best for large teams needing advanced automation and analytics. The Enterprise Vibe+ plan costs $799/month, best for enterprise organizations with compliance requirements.

Bitrix24 CRM contracts auto-renew, with a Monthly or annual minimum commitment, requiring Contact support before renewal date notice to cancel.

The median Bitrix24 CRM customer pays $588/year based on 44 community cost mentions.

There are at least 4 documented hidden costs beyond Bitrix24 CRM's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 27, 2026 from 3 independent sources.

Try Bitrix24 CRM Free

Bitrix24 CRM pricing runs from $89/month for Basic Vibe+ to $799/month for Enterprise Vibe+, with Standard Vibe+ at $199/month and Professional Vibe+ at $399/month. Unlike most CRMs, Bitrix24 uses flat-fee pricing rather than per-user billing, so costs don't scale with headcount on a given plan.

How Bitrix24 CRM Pricing Compares

Compare Bitrix24 CRM pricing against top alternatives in CRM.

Zendesk Sell $25-$219/user/mo Compare → Salesforce $0-$550/user/mo Compare → Microsoft Dynamics 365 $65-$135/user/mo Compare →

Compare Bitrix24 CRM vs Alternatives

Before committing to Bitrix24 CRM, compare pricing with these 3 alternatives in the same category.

VSZendesk Sell
From $25/user/mo

Alternative in the CRM space

Full comparison
VSSalesforce
Free

Small businesses scaling up

Full comparison
VSMicrosoft Dynamics 365
From $65/user/mo

Small to mid-size sales teams needing core CRM

Full comparison

All Bitrix24 CRM alternatives & migration guides

What Companies Actually Pay for Bitrix24 CRM

The median Bitrix24 CRM buyer pays $588/year based on 44 community cost mentions.

What companies actually pay $588/yr Median across 44 community cost mentions Precise
Review scores
Trustpilot 1.4out of 5 (23)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Support is extremely slow — responses take days or weeks, with no real resolutionPlatform bugs go unresolved for extended periods (card merging, WhatsApp connectivity, automations)No refunds offered even when core features don't work as advertisedAuto-renewal without response to cancellation requests
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 44 distinct user reports. Indicative only — not contract-grade data.

Bitrix24 CRM Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Freelancer Setup Free

Solo entrepreneur or duo team with basic CRM and 5GB storage

Small Business Growth $49 per month

$49/month (annual)

5-person team with sales pipelines, telephony, and website builder

Mid-Size Sales Team $199 per month

$199/month

A mid-size sales team on the Standard Vibe+ plan with flat monthly pricing

Enterprise Organization $199-$399 per month

$199-$399/month (annual)

100+ users with AI-powered sales, analytics, HR management, and 1TB+ storage

Small Team (5 users) — Basic Plan $588 per year

$588/year ($49/month billed annually)

5-person team on Basic plan, billed annually. Flat-fee pricing means all 5 users are covered at one price.

Mid-Sized Team — Standard Vibe+ Plan $2,388 per year

$2,388/year ($199/month × 12)

A mid-sized team on the Standard Vibe+ plan at a flat $199/month, which adds up to $2,388 over 12 months.

Growing Team — Professional Vibe+ Plan $4,788 per year

$4,788/year ($399/month × 12)

A growing team on the Professional Vibe+ plan at a flat $399/month, which adds up to $4,788 over 12 months.

Large Organization — Enterprise Plan $4,788 per year

$4,788/year ($399/month billed annually)

Enterprise plan for larger organizations, billed annually.

How Bitrix24 CRM Pricing Compares

Software Starting Price Top Price
Bitrix24 CRM $89/month $799/month
Apptivo CRM $20/user/month $50/user/month
Capsule CRM Free $60/user/month
Clarify Free $1000/month
Close $19/user/month $149/user/month
Copper $29/user/month $134/user/month

Detailed pricing comparisons:

Browse all CRM pricing →

4 Bitrix24 CRM Hidden Costs Beyond the List Price

Beyond the listed price, Bitrix24 CRM has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Partner/Reseller Implementation Costs 10-25% of license costs
    medium 2 sources
    Trustpilot “They have partners and they want perhaps users to go to partners for support. But no partner responded too so whole eco system is bad.”
    Trustpilot “We are dealing with UAE Bitrix24 partner "KeenEnter", everything is mess, nothing is working properly, we submited a complaint to Bitrix24. But they didn't respond and they did nothing.....”
  • Regional Feature Restrictions Not Disclosed Pre-Purchase 5-15% of license costs
    high 1 source
    Trustpilot “I purchased the Professional plan to access the electronic signature and workflow automation tools. After hours of setup, I found that these functions are disabled on the Global (UAE) cluster, even though they're clearly advertised.”
  • Third-Party Integration Costs (e.g., Contact Enrichment) 5-20% of license costs
    medium 1 source
    Reddit “Don't be shocked if your contact enrichment bill is bigger than CRM, because you pay for every record enriched.”
  • On-Premise Licensing Per-User Costs Variable — per-user pricing on self-hosted
    medium 1 source
    Reddit “our local reseller (and also Bitrix24 main website pricing page https://www.bitrix24.com/prices/self-hosted.php) offers us prices calculated per user.”
Tip

Ask your Bitrix24 CRM sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Bitrix24 CRM Contract Terms

Bitrix24 CRM contracts auto-renew. Changes require Contact support before renewal date. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Contact support before renewal date
Minimum Commitment Monthly or annual
Mid-Term Downgrade Not allowed
Payment Terms Monthly or annual billing available
Price Escalation No published schedule found in sources; users report mid-contract issues and no refunds for service failures
Based on 2 verified sources

How to Negotiate Bitrix24 CRM Pricing

Bitrix24 CRM contracts are negotiable. These 4 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 4 tactics
Flat Pricing is Unusual — Leverage It high success

Bitrix24 CRM charges a flat monthly price per plan rather than per user, so adding people doesn't by itself raise the bill. Standard Vibe+ is $199/month; weigh whether you really need Professional Vibe+ at $399/month before moving up.

Bitrix24 pricing page
Free Tier Supports 5GB Storage — Use to Test Before Paying medium success

Bitrix24's free plan includes full CRM for unlimited users with 5GB storage. Use it for 30-90 days to prove adoption before any paid commitment — and cite active usage when negotiating paid tier discounts.

Bitrix24 free plan documentation
Non-Profit Pricing medium success

Bitrix24 offers a dedicated non-profit pricing page. Organizations that qualify may access discounted or free plans beyond the standard Free tier.

Reddit (r/msp)
Partner Negotiation for Implementation Bundle medium success

Purchasing through a certified Bitrix24 Gold Partner may include implementation bonuses for new users. Partners sometimes offer setup assistance bundled with the subscription.

Reddit (r/CRM)
High success Medium Low / difficult

Full negotiation guide →

Bitrix24 CRM Pricing FAQ

01 How much does Bitrix24 cost?

Bitrix24 CRM uses flat monthly pricing. Basic Vibe+ is $89/month, Standard Vibe+ is $199/month, Professional Vibe+ is $399/month, and Enterprise Vibe+ is $799/month.

02 Does Bitrix24 have a free plan?

Yes, Bitrix24 offers a robust free plan for up to 2 users that includes basic CRM, contact and deal management, tasks, team chat, and 5GB storage. This makes it one of the most generous free CRM offerings available.

03 What are Bitrix24's hidden costs?

Hidden costs include telephony credits for outbound calling (pay-per-minute), storage overage fees when exceeding plan limits, forced tier upgrades when adding users beyond plan limits, and marketplace app purchases for third-party integrations.

04 How does Bitrix24 pricing compare to other CRMs?

Bitrix24 is competitively priced with its comprehensive free plan. The Basic plan at $49/month for 5 users is similar to HubSpot's pricing but includes more features like website builder and telephony integration. However, the flat-rate per organization pricing can be expensive for larger teams compared to per-user pricing models.

05 What happens when I exceed user limits in Bitrix24?

Unlike many CRMs that charge per additional user, Bitrix24 requires upgrading to the next tier when you exceed user limits. This means if you have 6 users on the Basic plan (5-user limit), you must upgrade to Standard (50-user limit) rather than paying for one additional seat.

06 Does Bitrix24 charge per user?

No — Bitrix24 uses flat-fee pricing per plan, not per-user pricing. Each plan has a maximum user limit (e.g., Basic supports up to 5 users at $49/month annually, Professional supports up to 100 users at $199/month annually). You can add users up to the plan limit without paying more.

07 What is included in Bitrix24's Free plan?

The Free plan gives unlimited users access to core CRM, tasks, project management, and collaboration tools with limited storage. It is a forever-free tier with no trial expiry.

08 Is Bitrix24 good for non-profits?

Bitrix24 has a dedicated non-profit pricing program. Organizations may qualify for discounted or free plans beyond the standard Free tier — check bitrix24.com/uses/free-non-profit-management-software.php for eligibility.

09 Does Bitrix24 offer an on-premise self-hosted version?

Yes, Bitrix24 has a self-hosted on-premise option. Unlike the cloud plans which use flat-fee pricing, the self-hosted version is priced per user. It also includes source code access.

10 What happens if I need to cancel my Bitrix24 subscription?

Contact support before the renewal date. Multiple users report that Bitrix24 auto-renews subscriptions without response to cancellation requests, and refunds are generally not offered — even when features don't work as advertised.

Is this pricing incorrect? — we'll verify and update it.