Close vs Freshsales Pricing (2026)
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Team size
25 seats

Close vs Freshsales

CRM pricing comparison · 2026

Close costs $19–$149/user/mo, while Freshsales costs $11–$71/user/mo. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Close pricing Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Close
Close is a sales-focused CRM built specifically for inside sales teams and high-growth sta
verified 1d ago
$570 $18K
View pricing →
Freshsales
Freshsales paid plans run $9, $39, and $59 per user per month when billed annually — or $1
verified 2d ago
$570 $18K
View pricing →
Recorded annual contract medians
Freshsales median is $17K less than Close · different customer contracts; not a quote
Cheapest $570
Spread 97%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essentials
$15K/yr
year 1 license · $49/seat
Pro
$14K/yr
year 1 license · $47/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$18K/yr
Vendr · n=0 · limited data
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1d ago
Confidence High confidence
Sources 10 sourced facts
4 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 2d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Calling and AI Enrichment Credits
    5-15% of license costs
    1 source
  • Difficult Trial Cancellation Process
    $35-$99
    1 source
  • Power Dialer Limited to Higher Tiers
    $64-$104/user/year
    1 source
  • Hours Tracking Requires Additional Software
    Additional time tracking software costs
    2 sources
  • Trial Account Security Lockouts
    Wasted time and inability to evaluate product
    1 source
4 documented
  • Phone Credit Add-ons
    1 source
  • Workflow Add-ons
    1 source
  • Additional User Costs
    1 source
  • Advanced Analytics/API Add-ons
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Close
Freshsales
Auto-renewal
Yes
Yes
Cancellation
Must contact support to cancel trial before 14 days
Must request before renewal, but cancellation process may take months
Commitment
14-day trial period
✓ Monthly or annual billing cycles
Price escalation
—
No published schedule
Can downgrade
—
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9out of 5 (5)
Trustpilot
1out of 5 (6)
Best for
Solo rep
Watch out
Impossible to cancel trial without contacting support
TrustRadius
8.6out of 5 (139)
Trustpilot
2.1out of 5 (23)
Best for
Small sales teams that need pipeline visibility and basic automation.
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Close pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Close

$19–$149
/user/mo
5 plans
Full pricing breakdown →
VS
CRM

Freshsales

$11–$71
/user/mo
3 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Close uses Per-seat subscription pricing while Freshsales uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Close

$19–$149/user/mo
See full Close pricing →
vs

Freshsales

$11–$71/user/mo
See full Freshsales pricing →

Close and Freshsales both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Close Freshsales
Solo $19 /user/month $11 /user/month
Essentials $49 /user/month $47 /user/month
Growth $109 /user/month $71 /user/month
Scale $149 /user/month —
Custom Custom —

Market Intelligence

Close

Median annual cost
$17,854

Freshsales

Median annual cost
$570
Based on
28 deals

What Users Say

Close

Trustpilot
1out of 5 (6)
TrustRadius
9out of 10 (5)
Top complaints
  • Impossible to cancel trial without contacting support
  • Trial accounts locked by auto-security system requiring personal data verification
  • Poor customer support with template responses

Freshsales

Trustpilot
2.1out of 5 (23)
TrustRadius
8.6out of 10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Close 5 hidden costs

medium
Calling and AI Enrichment Credits 5-15% of license costs
medium
Difficult Trial Cancellation Process $35-$99
medium
Power Dialer Limited to Higher Tiers $64-$104/user/year
low
Hours Tracking Requires Additional Software Additional time tracking software costs
high
Trial Account Security Lockouts Wasted time and inability to evaluate product
See all Close hidden costs →

Freshsales 4 hidden costs

medium
Phone Credit Add-ons
medium
Workflow Add-ons
medium
Additional User Costs
medium
Advanced Analytics/API Add-ons
See all Freshsales hidden costs →

Contract Terms

Term Close Freshsales
Auto-renewal Yes Yes
Cancellation Must contact support to cancel trial before 14 days Must request before renewal, but cancellation process may take months
Minimum commitment 14-day trial period Monthly or annual billing cycles
Price escalation — No published schedule
Can downgrade — No

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