Microsoft Dynamics 365 vs Freshsales
CRM pricing comparison · 2026
Microsoft Dynamics 365 pricing ranges from $65–$135/user/month, while Freshsales ranges from $0–$83/user/month. Freshsales is typically 51% more affordable, though your actual cost depends on tier and team size.
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Microsoft Dynamics 365 and Freshsales both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | Freshsales |
|---|---|---|
| Sales Professional | $65 /user/month | Free /user/month |
| Sales Enterprise | $95 /user/month | $18 /user/month |
| Sales Premium | $135 /user/month | $47 /user/month |
| Enterprise | — | $83 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Microsoft Dynamics 365
2 scenarios$2,375/month ($28,500/year)
25-Person Sales Team
in licenses + $75,000 implementation
$20,000/month ($240,000/year)
100-Person Enterprise
in licenses + $150,000 implementation
Freshsales
2 scenarios$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
Freshsales
- Median annual cost
- $570
- Based on
- 28 deals