Salesforce vs Freshsales
CRM pricing comparison · 2026
Salesforce pricing ranges from $0–$550/user/month, while Freshsales ranges from $0–$83/user/month. Freshsales is typically 53% more affordable, though your actual cost depends on tier and team size.
VS
Salesforce and Freshsales both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Salesforce | Freshsales |
|---|---|---|
| Free Suite | Free /month | Free /user/month |
| Starter Suite | $25 /user/month | $18 /user/month |
| Pro Suite | $100 /user/month | $47 /user/month |
| Enterprise | $175 /user/month | $83 /user/month |
| Unlimited | $350 /user/month | — |
| Agentforce 1 Sales | $550 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Salesforce
5 scenarios$7,100 Year 1 ($1,500 licenses + $5,000 implementation + $600 training)
Small Business (5 users, Starter Suite)
$140,000 Year 1 ($84,000 licenses + $50,000 implementation + $6,000 training)
Mid-Market Team (40 users, Enterprise)
$789,000 Year 1 ($504,000 licenses + $200,000 implementation + $85,000 dedicated admin)
Enterprise Deployment (120 users, Unlimited)
Freshsales
2 scenarios$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team
Market Intelligence
Salesforce
- Median annual cost
- $74,700
- Average negotiated discount
- 13%
- Based on
- 2216 deals
Freshsales
- Median annual cost
- $570
- Based on
- 28 deals
Contract Terms
| Term | Salesforce | Freshsales |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | 30+ days before renewal required for changes | Must request before renewal, but cancellation process may take months |
| Minimum commitment | Typically 12 months minimum; multi-year terms common | Monthly or annual billing cycles |
| Price escalation | — | No published schedule |
| Can downgrade | No | No |