Close Pricing 2026

Close CRM ranges from $9/user/month on the Solo plan to $139/user/month on the Scale plan. Essentials costs $35/user/month ($420/year) and Growth costs $99/user/month ($1,188/year). A Free Trial is available for testing before committing to a paid plan.

No, Close CRM does not offer a permanent free plan. They provide a 14-day Free Trial that includes $5 in calling credits and $5 in AI enrichment credits. After the trial, you must select a paid plan starting at $9/user/month on the Solo tier.

No, Close CRM is generally more expensive than Pipedrive. Close Essentials starts at $35/user/month and Growth at $99/user/month, while Pipedrive's entry-level plans are priced lower. However, Close includes built-in calling, Power Dialer, and AI features that Pipedrive charges extra for, making it potentially better value for high-volume outreach teams.

Close CRM charges for: AI Enrich credits (usage-based after the $5 trial credit), calling minutes (usage-based), SMS credits (purchased separately), and additional organizations ($50/month beyond the 1 free secondary org). Unlike some CRMs, calling and email are built-in rather than add-ons, but usage fees apply for heavy volumes.

Close lists per-user monthly rates billed annually: Solo at $9/user/month ($108/year), Essentials at $35/user/month ($420/year), Growth at $99/user/month ($1,188/year), and Scale at $139/user/month ($1,668/year). Check Close's pricing page for the most current billing options and any month-to-month surcharges.

Close is premium-priced compared to basic CRMs. It is more expensive than Pipedrive's entry plans and roughly comparable to HubSpot Sales Hub at the upper tiers. However, Close includes Power Dialer, Predictive Dialer, and built-in calling/SMS that competitors charge extra for. For inside sales teams doing high call volumes, the all-in-one pricing can be more cost-effective than buying CRM + dialer + calling separately.

Close offers annual billing discounts versus monthly, startup program discounts through partner accelerators, and custom pricing for larger teams (10+ users). They also occasionally offer promotional discounts for first-time annual subscribers. Volume discounts may be available for larger teams — contact sales for negotiation.

Close does not have a formal nonprofit or education discount program publicly available. However, nonprofits and educational institutions may be able to negotiate discounts by contacting Close sales directly, especially for larger teams or multi-year commitments.

Close Growth ($99/user/month, $1,188/year) includes all Essentials features plus automated workflows, Power Dialer for high-volume calling, AI Email Assistant, multiple custom pipelines, task automation, advanced reporting, and 1 free secondary organization. It's designed for teams doing significant outbound prospecting and needing call automation.

Close bills per user, with annual billing as the standard option. Annual plans are billed upfront — Solo $108/year, Essentials $420/year, Growth $1,188/year, and Scale $1,668/year. Usage-based features (AI Enrich, calling minutes, SMS) are charged separately based on consumption. You can add users anytime with prorated charges. Removing users takes effect at the next billing cycle. Additional organizations cost $50/month each beyond included free orgs.

Yes, Close pricing is negotiable for larger teams on the Scale plan. Teams with 10+ users can request custom pricing. Best negotiation leverage comes from: annual commitments, larger user counts, comparing to competitive quotes, and buying at quarter/year-end. Multi-year deals may unlock 10–20% additional discounts.

Close has soft limits: the Solo plan restricts you to 1 user and 10,000 leads — you must upgrade to Essentials, Growth, or Scale to add users or more leads. Usage-based features (calling, SMS, AI Enrich) charge per use after credits are consumed. Call recording storage and other premium features are gated to higher tiers like Growth ($99/user/month) and Scale ($139/user/month).

According to user reports, it is difficult to cancel a trial within the first 14 days without contacting support directly. Users have described this as 'shady dark UX' and recommend being aware of this before signing up for the trial.

The 14-day Free Trial includes full access to all Close features, $5 in calling credits, and $5 in AI enrichment credits. Your data is preserved if you subscribe to a paid plan after the trial ends.

No, the Power Dialer is only available in higher-priced plans. If you need this feature for outbound calling, you'll need to upgrade from Essentials ($35/user/month) to Growth ($99/user/month) or Scale ($139/user/month).

Close uses an 'auto-security system' that may lock trial accounts within hours of signup. If this happens, support will ask you to provide personal information like LinkedIn profiles to verify your identity. This has frustrated legitimate business users trying to evaluate the product.

No. Close does not have adequate time tracking for sales agent hours, breaks, or lunch periods. You will need to implement additional software to handle time tracking, which adds to your total cost.

Close offers four paid plans plus a Free Trial. Per-user monthly rates with annual billing: Solo ($9/user/month, $108/year), Essentials ($35/user/month, $420/year), Growth ($99/user/month, $1,188/year), and Scale ($139/user/month, $1,668/year). The 14-day Free Trial requires no upfront commitment.