Price checkPer seat
Solo$19/user/moEssentials$49/user/moGrowth$109/user/mo
See all 5 plans

All Close Plans & Pricing

Plan Monthly Annual Best For
Custom checked Oct 29, 2026 Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Solo

  • Single user
  • 10k leads limit
  • Email/calling/SMS
  • Mobile app

Essentials

  • Unlimited contacts/leads
  • Pipelines
  • Forms
  • Inbox
  • Tasks

Growth

  • Workflows
  • Power Dialer
  • AI Assistant
  • Custom activities

Scale

  • Role-based access
  • Predictive Dialer
  • Call recording
  • Visibility rules

Custom

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What does Close actually cost you?

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Tier
Billing
Your projected cost$475per month · $19/seat × 25seats
Year 1 license$2.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Close's plans, annualized. Custom-priced tiers show a hatched bar.

Solo$108/yr
Essentials$420/yr
Growth$1.2K/yr
Scale$1.7K/yr
CustomCustom
0
Quick Answer
Last verified:
High confidence

Close pricing: Solo $19, Essentials $49, Growth $109, Scale $149/user/mo. Custom plans are quote-based. Plans: Solo at $19/user/month, Essentials at $49/user/month, Growth at $109/user/month, and Scale at $149/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

See Close Plans

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Close offers 5 pricing tiers: Solo, Essentials, Growth, Scale, Custom. Paid plans include Solo at $19/user/month, Essentials at $49/user/month, Growth at $109/user/month. The Essentials plan is small teams.

Compared to other crm software, Close is positioned at the mid-market price point.

  • Median contract: $17,854/yr from 0 purchases Precise
    • 0
  • 5 documented hidden costs beyond list price
  • Contracts auto-renew — Must contact support to cancel trial before 14 days
Last verified: | Sources: 3 pricing pages and reviews

How much does Close cost?

Close has 4 paid plans costing $19–$149/user/mo. Custom plans are quote-based. Plans include Solo at $19/user/month, Essentials at $49/user/month, Growth at $109/user/month, Scale at $149/user/month, Custom (custom pricing).

Close Pricing Overview

Close has 5 pricing plans ranging from $19 to $149/user/month. The Solo plan costs $19/user/month, best for solo rep. The Essentials plan costs $49/user/month, best for small teams. The Growth plan costs $109/user/month, best for growing sales. The Scale plan costs $149/user/month, best for enterprise. The Custom plan requires contacting sales for a custom quote.

Close contracts auto-renew, with a 14-day trial period minimum commitment, requiring Must contact support to cancel trial before 14 days notice to cancel.

The median Close customer pays $17,854/year.

There are at least 5 documented hidden costs beyond Close's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 29, 2026 from 3 independent sources.

See Close Plans

Close is a sales-focused CRM built specifically for inside sales teams and high-growth startups that prioritize speed and communication. Founded in 2013, Close has earned a reputation for being approximately 50% faster than competitors like Pipedrive, HubSpot, and Salesforce. The platform's standout feature is its built-in calling, email, and SMS — eliminating the need to switch between tools or pay for separate dialers and communication add-ons.

Close CRM offers four paid plans after a Free Trial: Solo at $9/user/month ($108/year), Essentials at $35/user/month ($420/year), Growth at $99/user/month ($1,188/year), and Scale at $139/user/month ($1,668/year). The Growth tier is most popular for teams doing high-volume outreach, while Solo suits individual reps (1 user, up to 10,000 leads) and Scale adds predictive dialer and role-based access for larger organizations.

How Close Pricing Compares

Compare Close pricing against top alternatives in CRM.

Pipedrive $14-99/user/mo Compare → HubSpot CRM $0-150/user/mo Compare → Salesforce $25-500/user/mo Compare →

Compare Close vs Alternatives

Before committing to Close, compare pricing with these 3 alternatives in the same category.

VSPipedrive
From $14/user/mo

Teams wanting visual pipeline management at lower cost

Full comparison
VSHubSpot CRM
Free

Teams needing integrated marketing automation with CRM

Full comparison
VSSalesforce
From $25/user/mo

Enterprise teams needing unlimited customization

Full comparison

All Close alternatives & migration guides

What Companies Actually Pay for Close

The median Close buyer pays $17,854/year based on 0 buyer-reported purchases (Vendr).

What companies actually pay $17,854/yr Median across 0 buyer-reported purchases (Vendr) Precise
0
Review scores
TrustRadius 9out of 10 (5)
Trustpilot 1out of 5 (6)
Third-party review aggregates, as of Feb 2026
Top pricing complaints
Impossible to cancel trial without contacting supportTrial accounts locked by auto-security system requiring personal data verificationPoor customer support with template responsesSlow and buggy interface after updates
Source: Vendr buyer data — median of 0 purchases reported to Vendr. Buyer-reported estimates, not verified by CostBench or the vendor; savings reflect discounts buyers reported.

Close Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

5-Person Inside Sales Team $495 per month

$495/month ($5,940/year) — $99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage

A 5-person inside sales team on the Growth plan for power dialing and automation

20-Person Sales Organization $2,780 per month

$2,780/month ($33,360/year) — $139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment

A 20-person sales organization on the Scale plan with predictive dialer and role-based access

Solo Sales Rep $9 per user / month

$9/user/month ($108/year) on the Solo plan (1 user, up to 10,000 leads)

Individual sales professional using basic CRM features with calling and email on the Solo plan

Small Sales Team (5–10 users) $175–$350 per month

$175–$350/month ($2,100–$4,200/year) — $35/user × 5–10 users on Essentials

Growing sales team needing email sequences, reporting, and basic automation on the Essentials plan

How Close Pricing Compares

Software Starting Price Top Price
Close $19/user/month $149/user/month
Capsule CRM Free $60/user/month
Bitrix24 CRM $89/month $799/month
Copper $29/user/month $134/user/month
Folk CRM $30/member/month $100/member/month
Freshsales $11/user/month $71/user/month

Detailed pricing comparisons:

Browse all CRM pricing →

5 Close Hidden Costs Beyond the List Price

Beyond the listed price, Close has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Calling and AI Enrichment Credits 5-15% of license costs
    medium 1 source
    current_tier_data “$5 in calling and AI enrichment credits included in trial, credit limit for calling and enrichment”
  • Difficult Trial Cancellation Process $35-$99
    medium 1 source
    Trustpilot “It's impossible to cancel a trial within the first 14 days without connecting with support. Very shady dark UX.”
  • Power Dialer Limited to Higher Tiers $64-$104/user/year
    medium 1 source
    TrustRadius “Predictive dialer just added in more expensive plan.”
  • Hours Tracking Requires Additional Software Additional time tracking software costs
    low 1 source
    TrustRadius “Hours tracking, must improve in get and run data hours.”
    TrustRadius “Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.”
  • Trial Account Security Lockouts Wasted time and inability to evaluate product
    high 1 source
    Trustpilot “We signed up for Close to evaluate it as a CRM for our B2B sales operations. Within hours, our trial was locked down by their “auto-security system” — before we even had a chance to use the product.”
Tip

Ask your Close sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
current_tier_data Trustpilot Consumer reviews TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

Close Contract Terms

Close contracts auto-renew. Changes require Must contact support to cancel trial before 14 days. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must contact support to cancel trial before 14 days
Minimum Commitment 14-day trial period
Mid-Term Downgrade Not allowed
Payment Terms Monthly or annual billing; annual plans are discounted
Based on 1 verified source

How to Negotiate Close Pricing

Close contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Lock In Current Per-Seat Rates Before Annual CRM Price Hikes high success

Close per-seat pricing is Solo at $9/user/month ($108/year), Essentials at $35/user/month ($420/year), Growth at $99/user/month ($1,188/year), and Scale at $139/user/month ($1,668/year). Request a 2-year price lock on an annual commit to hedge against typical 10–15% SaaS CRM renewal increases.

Close pricing page
Quarter-End Timing + Vendr Baseline ($17,854 Median Annual) high success

Close's Vendr median annual deal is $17,854. Use quarter-end timing (March, June, September, December) to push for 15-20% below this figure. Close's sales team has quota pressure that makes end-of-quarter a reliable leverage point.

Vendr marketplace data + Close discount timing documentation
Growth Tier Feature Gap — Negotiate Scale Pricing at Growth medium success

The jump from Growth ($99/user/month) to Scale ($139/user/month) is 40%. If your primary need from Scale is power dialer or advanced automation, negotiate for those specific features to be unlocked at Growth pricing rather than upgrading the whole account.

Close tier comparison
High success Medium Low / difficult

Full negotiation guide →

Close Price History

Pricing changes CostBench has tracked for Close, verified across 10 snapshots going back to 2024Q1.

  1. Close Solo decrease

    Solo tier decreased from $19 to $9/month

    -52.6%

  2. Close Essentials decrease

    Essentials tier decreased from $49 to $35/month

    -28.6%

  3. Close Growth decrease

    Growth tier decreased from $109 to $99/month

    -9.2%

  4. Close Scale decrease

    Scale tier decreased from $149 to $139/month

    -6.7%

  5. Close price increase

    Highest tier increased from $99 to $139/month

    +40.4%

  6. Close tier restructure

    Changed from 4 to 5 pricing tiers

  7. Close Professional decrease

    Professional tier decreased from $69 to $59/month

    -14.5%

  8. Close price decrease

    Highest tier decreased from $299 to $99/month

    -66.89%

  9. Close Professional decrease

    Professional tier decreased from $99 to $69/month

    -30.3%

  10. Close Business decrease

    Business tier decreased from $199 to $99/month

    -50.3%

  11. Close price increase

    Highest tier increased from $99 to $299/month

    +202.02%

  12. Close Professional increase

    Professional tier increased from $59 to $99/month

    +67.8%

  13. Close Business increase

    Business tier increased from $99 to $199/month

    +101%

  14. Close price decrease

    Highest tier decreased from $299 to $99/month

    -66.89%

  15. Close Professional decrease

    Professional tier decreased from $99 to $59/month

    -40.4%

Price decreased 54% over 2.5 years

View Close's full price history →

Close Pricing FAQ

01 How much does Close CRM cost?

Close CRM ranges from $9/user/month on the Solo plan to $139/user/month on the Scale plan. Essentials costs $35/user/month ($420/year) and Growth costs $99/user/month ($1,188/year). A Free Trial is available for testing before committing to a paid plan.

02 Does Close CRM have a free plan?

No, Close CRM does not offer a permanent free plan. They provide a 14-day Free Trial that includes $5 in calling credits and $5 in AI enrichment credits. After the trial, you must select a paid plan starting at $9/user/month on the Solo tier.

03 Is Close CRM cheaper than Pipedrive?

No, Close CRM is generally more expensive than Pipedrive. Close Essentials starts at $35/user/month and Growth at $99/user/month, while Pipedrive's entry-level plans are priced lower. However, Close includes built-in calling, Power Dialer, and AI features that Pipedrive charges extra for, making it potentially better value for high-volume outreach teams.

04 What add-ons does Close CRM charge for?

Close CRM charges for: AI Enrich credits (usage-based after the $5 trial credit), calling minutes (usage-based), SMS credits (purchased separately), and additional organizations ($50/month beyond the 1 free secondary org). Unlike some CRMs, calling and email are built-in rather than add-ons, but usage fees apply for heavy volumes.

05 Can I pay for Close CRM monthly?

Close lists per-user monthly rates billed annually: Solo at $9/user/month ($108/year), Essentials at $35/user/month ($420/year), Growth at $99/user/month ($1,188/year), and Scale at $139/user/month ($1,668/year). Month-to-month billing is also offered at $19 (Solo), $49 (Essentials), $109 (Growth), and $149 (Scale) per user/month.

06 How does Close compare to competitors on price?

Close is premium-priced compared to basic CRMs. It is more expensive than Pipedrive's entry plans and roughly comparable to HubSpot Sales Hub at the upper tiers. However, Close includes Power Dialer, Predictive Dialer, and built-in calling/SMS that competitors charge extra for. For inside sales teams doing high call volumes, the all-in-one pricing can be more cost-effective than buying CRM + dialer + calling separately.

07 What discounts does Close CRM offer?

Close offers annual billing discounts versus monthly, startup program discounts through partner accelerators, and custom pricing for larger teams (10+ users). They also occasionally offer promotional discounts for first-time annual subscribers. Volume discounts may be available for larger teams — contact sales for negotiation.

08 Does Close CRM offer nonprofit or education pricing?

Close does not have a formal nonprofit or education discount program publicly available. However, nonprofits and educational institutions may be able to negotiate discounts by contacting Close sales directly, especially for larger teams or multi-year commitments.

09 What's included in Close's Growth plan?

Close Growth ($99/user/month, $1,188/year) includes all Essentials features plus automated workflows, Power Dialer for high-volume calling, AI Email Assistant, multiple custom pipelines, task automation, advanced reporting, and 1 free secondary organization. It's designed for teams doing significant outbound prospecting and needing call automation.

10 How does Close CRM billing work?

Close bills per user, with annual billing as the standard option. Annual plans are billed upfront — Solo $108/year, Essentials $420/year, Growth $1,188/year, and Scale $1,668/year. Usage-based features (AI Enrich, calling minutes, SMS) are charged separately based on consumption. You can add users anytime with prorated charges. Removing users takes effect at the next billing cycle. Additional organizations cost $50/month each beyond included free orgs.

11 Can I negotiate Close CRM pricing?

Yes, Close pricing is negotiable for larger teams on the Scale plan. Teams with 10+ users can request custom pricing. Best negotiation leverage comes from: annual commitments, larger user counts, comparing to competitive quotes, and buying at quarter/year-end. Multi-year deals may unlock 10–20% additional discounts.

12 What happens if I exceed my Close plan limits?

Close has soft limits: the Solo plan restricts you to 1 user and 10,000 leads — you must upgrade to Essentials, Growth, or Scale to add users or more leads. Usage-based features (calling, SMS, AI Enrich) charge per use after credits are consumed. Call recording storage and other premium features are gated to higher tiers like Growth ($99/user/month) and Scale ($139/user/month).

13 Can I cancel my Close trial easily?

According to user reports, it is difficult to cancel a trial within the first 14 days without contacting support directly. Users have described this as 'shady dark UX' and recommend being aware of this before signing up for the trial.

14 What features are included in the trial?

The 14-day Free Trial includes full access to all Close features, $5 in calling credits, and $5 in AI enrichment credits. Your data is preserved if you subscribe to a paid plan after the trial ends.

15 Is the power dialer included in all plans?

No, the Power Dialer is only available in higher-priced plans. If you need this feature for outbound calling, you'll need to upgrade from Essentials ($35/user/month) to Growth ($99/user/month) or Scale ($139/user/month).

16 What happens if my trial account gets locked?

Close uses an 'auto-security system' that may lock trial accounts within hours of signup. If this happens, support will ask you to provide personal information like LinkedIn profiles to verify your identity. This has frustrated legitimate business users trying to evaluate the product.

17 Does Close track agent hours and productivity?

No. Close does not have adequate time tracking for sales agent hours, breaks, or lunch periods. You will need to implement additional software to handle time tracking, which adds to your total cost.

18 What are Close's annual pricing tiers?

Close offers four paid plans plus a Free Trial. Per-user monthly rates with annual billing: Solo ($9/user/month, $108/year), Essentials ($35/user/month, $420/year), Growth ($99/user/month, $1,188/year), and Scale ($139/user/month, $1,668/year). The 14-day Free Trial requires no upfront commitment.

Is this pricing incorrect? — we'll verify and update it.