Freshsales vs Folk CRM Pricing (2026)

Freshsales vs Folk CRM

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$83/user/month, while Folk CRM ranges from $24–$100/user/month. Both products are similarly priced at comparable tiers.

CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Folk CRM

$24–$100
/user/month
3 plans
Full pricing breakdown →

Freshsales and Folk CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Folk CRM
Free Free /user/month $30 /user/month
Growth $18 /user/month $60 /user/month
Pro $47 /user/month $100
Enterprise $83 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Folk CRM

3 scenarios
$288 Year 1 ($288 license)
Solo Founder (1 user, Standard)
$1,440 Year 1 ($1,440 licenses)
Small Team (5 users, Standard Annual)
$6,360 Year 1 ($5,760 licenses + $600 Zapier)
Growing Agency (10 users, Premium Annual)

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Folk CRM

Median annual cost
$3,000
Based on
86 deals

What Users Say

Freshsales

Trustpilot
2.1/5 (23)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Folk CRM

Trustpilot
2/5 (1)
Top complaints
  • Duplicate contact detection only works if contacts have exact same first and last name, causing issues with Asian names that have multiple variations

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Folk CRM 3 hidden costs

medium
Integration Limitations $20-$50/month
medium
Contact Enrichment Costs $50-$100/user/month
low
Migration and Data Import Effort $500-$2,000
See all Folk CRM hidden costs →