Freshsales vs Keap Pricing (2026)
Compare / Freshsales vs Keap
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Team size
25 seats

Freshsales vs Keap

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$71/user/month, while Keap ranges from $299–$299/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Keap pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales pricing starts at $0 for up to 3 users on the Free plan.
verified 5d ago
$570 $1.2K
View pricing →
Keap
Keap is a CRM and marketing automation platform built for small businesses, combining cont
verified 7w ago
$570 $1.2K
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $612 vs Keap · 25 seats
Cheapest $570
Spread 52%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Keap
$90K/yr
year 1 license · $299/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$1.2K/yr
Vendr · n=66
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
3 contract · Vendr median · 2 review platforms
Last verified 5d ago
Confidence Medium confidence
Sources 19 sourced facts
12 hidden-cost · 3 contract · Vendr median · 3 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
5 documented
  • Forced Extra Month on Cancellation
    $299
    2 sources
  • Additional User Costs
    $30/user/month
    1 source
  • Contact List Overage Charges
    200-300% increase
    1 source
  • Unauthorized Auto-Upgrades
    Variable
    1 source
  • Setup and Onboarding Fees
    $1,000-$5,000
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Freshsales
Keap
Auto-renewal
Yes
Yes
Cancellation
Must request before renewal, but cancellation process may take months
10 days before renewal
Commitment
✓ Monthly or annual billing cycles
1 month
Price escalation
No published schedule
Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years.
Can downgrade
No
No
Based on 6 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started with CRM basics.
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
TrustRadius
6.7/5 (384)
Trustpilot
1.2/5 (491)
G2
3.8/5 (13)
Watch out
Extremely difficult cancellation process requiring live conversation with sales rep
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Keap pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$0–$71
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Keap

$299–$299
/month
1 plan
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Freshsales uses pricing while Keap uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Freshsales

$0–$71 / user/month
See full Freshsales pricing →
vs
Per-seat subscription

Keap

$299–$299 / month
See full Keap pricing →

Freshsales and Keap both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Keap
Free Free /user/month $299 /month
Growth $11 /user/month —
Pro $47 /user/month —
Enterprise $71 /user/month —

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Keap

Median annual cost
$1,182
Based on
66 deals

What Users Say

Freshsales

Trustpilot
2.1/5 (23)
TrustRadius
8.6/10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Keap

G2
3.8/5 (13)
Trustpilot
1.2/5 (491)
TrustRadius
6.7/10 (384)
Capterra
4.1/5 (1,297)
Top complaints
  • Extremely difficult cancellation process requiring live conversation with sales rep
  • Significant price increases (70% in 12-15 months) without corresponding feature improvements
  • Poor customer service and unresponsive account managers

Contract Terms

Term Freshsales Keap
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months 10 days before renewal
Minimum commitment Monthly or annual billing cycles 1 month
Price escalation No published schedule Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years.
Can downgrade No No

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Freshsales

Keap

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