Price checkPer seat
Dynamics 365 Sales Professional$65/user/moDynamics 365 Sales Enterprise Edition$105/user/moCustomer Service Enterprise$105/user/mo
See all 5 plans

All Microsoft Dynamics 365 Sales Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Dynamics 365 Sales Professional

  • Lead and opportunity management
  • Contact and account management
  • Sales forecasting
  • Microsoft 365 integration
  • Mobile app
  • Email tracking

Dynamics 365 Sales Enterprise Edition

  • All Professional features
  • Advanced customization
  • Custom apps with Power Apps
  • LinkedIn Sales Navigator integration
  • Advanced analytics
  • Territory management
  • Goal management

Customer Service Enterprise

  • All Professional features
  • Unified routing
  • Embedded analytics
  • Advanced customization
  • Power Platform integration

Dynamics 365 Sales Premium

  • All Enterprise features
  • Sales Insights with AI (Copilot)
  • Conversation Intelligence
  • Advanced forecasting with AI
  • Relationship analytics
  • Predictive lead scoring

Microsoft Relationship Sales

  • Dynamics 365 Sales Enterprise
  • LinkedIn Sales Navigator
  • Relationship intelligence
  • InMail credits
Pricing Alerts

Track Microsoft Dynamics 365 Sales pricing

Get an email when Microsoft Dynamics 365 Sales's pricing changes — plus the weekly SaaS Price Watch: verified price changes and deals across 3,000+ products. One-click unsubscribe.

See Microsoft Dynamics 365 Sales Plans
Compare Microsoft Dynamics 365 Sales with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Microsoft Dynamics 365 Sales actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$2.6Kper month · $105/seat × 25seats
Year 1 license$32K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Microsoft Dynamics 365 Sales's plans, annualized. Custom-priced tiers show a hatched bar.

Dynamics 365 Sales Professional$780/yr
Dynamics 365 Sales Enterprise Edition$1.3K/yr
Customer Service Enterprise$1.3K/yr
Dynamics 365 Sales Premium$1.8K/yr
Microsoft Relationship SalesCustom
Real-world benchmark

Buyers actually pay a median of $600/yr for Microsoft Dynamics 365 Sales contracts (Vendr deal flow, n=57). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Microsoft Dynamics 365 Sales has 4 paid plans costing $65–$150/user/mo. Larger plans are quote-based. Plans: Dynamics 365 Sales Professional at $65/user/month (billed annually), Dynamics 365 Sales Enterprise Edition at $105/user/month (billed annually), Customer Service Enterprise at $105/user/month, and Dynamics 365 Sales Premium at $150/user/month (billed annually). Custom pricing is available on request. The median contract is $600/year based on 57 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Microsoft Dynamics 365 Sales offers 5 pricing tiers: Dynamics 365 Sales Professional, Dynamics 365 Sales Enterprise Edition, Customer Service Enterprise, Dynamics 365 Sales Premium, Microsoft Relationship Sales. Paid plans include Dynamics 365 Sales Professional at $65/user/month (billed annually), Dynamics 365 Sales Enterprise Edition at $105/user/month (billed annually), Customer Service Enterprise at $105/user/month. The Dynamics 365 Sales Enterprise Edition plan is mid-size sales organizations with complex processes.

Compared to other crm software, Microsoft Dynamics 365 Sales is positioned at the mid-market price point.

  • Median contract: $600/yr from 57 purchases Precise
  • 7 documented hidden costs beyond list price
Last verified: | Sources: 1 pricing pages and reviews

How much does Microsoft Dynamics 365 Sales cost?

Microsoft Dynamics 365 Sales has 4 paid plans costing $65–$150/user/mo. Larger plans are quote-based. Plans include Dynamics 365 Sales Professional at $65/user/month (billed annually), Dynamics 365 Sales Enterprise Edition at $105/user/month (billed annually), Customer Service Enterprise at $105/user/month, Dynamics 365 Sales Premium at $150/user/month (billed annually), Microsoft Relationship Sales (custom pricing).

Microsoft Dynamics 365 Sales Pricing Overview

Microsoft Dynamics 365 Sales has 5 pricing plans ranging from $65 to $150/user/month. The Dynamics 365 Sales Professional plan costs $65/user/month (billed annually), best for small to mid-size sales teams needing core crm. The Dynamics 365 Sales Enterprise Edition plan costs $105/user/month (billed annually), best for mid-size sales organizations with complex processes. The Customer Service Enterprise plan costs $105/user/month, best for large support organizations with complex workflows. The Dynamics 365 Sales Premium plan costs $150/user/month (billed annually), best for enterprise teams wanting ai-powered sales insights. The Microsoft Relationship Sales plan requires contacting sales for a custom quote and is designed for enterprise teams combining dynamics 365 sales with linkedin sales navigator.

The median Microsoft Dynamics 365 Sales customer pays $600/year based on 57 community cost mentions.

There are at least 7 documented hidden costs beyond Microsoft Dynamics 365 Sales's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 30, 2026 from 1 independent source.

See Microsoft Dynamics 365 Sales Plans

Microsoft Dynamics 365 is a modular cloud platform combining CRM and ERP applications — Sales, Customer Service, Field Service, Business Central, and more — sold as separate per-user licenses that can be mixed across an organization. Each module integrates with Microsoft 365, Teams, Azure, and the Power Platform, making Dynamics 365 a natural fit for businesses already in the Microsoft ecosystem.

Pricing is per user per month, and the listed plan prices are billed monthly. All plans include baseline Microsoft Copilot capabilities. Advanced AI scenarios (Copilot Studio agents, conversation intelligence beyond the Premium tier) are billed separately as Azure consumption. Power Apps and Power Automate premium connectors, if needed, add per-user licensing costs on top of the plan price.

Implementation costs are a significant additional consideration: deployments can run well beyond the license fees, particularly for enterprise configurations requiring extensive customization, data migration, and partner services. Implementation is typically quoted by partners based on scope.

How Microsoft Dynamics 365 Sales Pricing Compares

Compare Microsoft Dynamics 365 Sales pricing against top alternatives in CRM.

Salesforce $25-$500/user/month Compare → HubSpot $0-$1,200/month + $50/user Compare → Zoho CRM $14-$52/user/month Compare →

Compare Microsoft Dynamics 365 Sales vs Alternatives

Before committing to Microsoft Dynamics 365 Sales, compare pricing with these 3 alternatives in the same category.

VSSalesforce
From $25/user/month

Organizations wanting best-in-class CRM features and largest ecosystem

Full comparison
VSHubSpot
Free

SMBs wanting marketing automation integrated with CRM

Full comparison
VSZoho CRM
From $14/user/month

Cost-conscious SMBs needing full CRM at budget pricing

Full comparison

All Microsoft Dynamics 365 Sales alternatives & migration guides

What Companies Actually Pay for Microsoft Dynamics 365 Sales

The median Microsoft Dynamics 365 Sales buyer pays $600/year based on 57 community cost mentions.

What companies actually pay $600/yr Median across 57 community cost mentions Precise
Review scores
TrustRadius 8.8out of 10 (1,018)
Third-party review aggregates, as of Sep 2026
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 57 distinct user reports. Indicative only — not contract-grade data.

How Microsoft Dynamics 365 Sales Pricing Compares

Software Starting Price Top Price
Microsoft Dynamics 365 Sales $65/user/month $150/user/month
Apptivo CRM $20/user/month $50/user/month
Bitrix24 CRM $89/month $799/month
Capsule CRM Free $60/user/month
Clarify Free $1000/month
Close $19/user/month $149/user/month

Detailed pricing comparisons:

Browse all CRM pricing →

7 Microsoft Dynamics 365 Sales Hidden Costs Beyond the List Price

Beyond the listed price, Microsoft Dynamics 365 Sales has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • Implementation Partner Fees $25,000 to $5 million+ (source dated Jul 2026)
    critical 1 source
    Grounded summary For more complex Finance & Operations (Enterprise) rollouts, costs can be $150,000 to $500,000+, and even reach $3 million to $5 million for large enterprises
  • Customization Costs $3,500 to $107,000 (source dated Jul 2026)
    high 1 source
    Grounded summary For more complex Finance & Operations (Enterprise) rollouts, costs can be $150,000 to $500,000+, and even reach $3 million to $5 million for large enterprises
  • Data Migration $10,000 to $50,000
    high 1 source
    Grounded summary Typical data migration costs range from $10,000 to $50,000, depending on data volume and source system complexity
  • Integration Development $10,000 to $50,000+ per integration
    medium 1 source
    Grounded summary Integration Development: Connecting Dynamics 365 with other systems (e.g., Shopify, Salesforce, custom ERPs) can cost $10,000 to $50,000+ per integration
  • Training and Onboarding
    high 1 source
    Grounded summary This includes role-based training and ongoing enablement
  • Infrastructure & Azure Hosting $500 to $5,000 per month
    medium 1 source
    Grounded summary Infrastructure & Azure Hosting: For cloud deployments, Azure infrastructure costs can add $500 to $5,000 per month, depending on usage
  • Third-Party ISV Solutions (Add-ons) $50 to $500 per user per month or $2,000 to $50,000 per year (source dated Jul 2026)
    medium 1 source
    Grounded summary Third-Party ISV Solutions (Add-ons): Many businesses require industry-specific add-ons from Microsoft AppSource, which carry their own licensing fees, typically $50 to $500 per user per month
Tip

Ask your Microsoft Dynamics 365 Sales sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry grounded summary TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Microsoft Dynamics 365 Sales Contract Terms

Microsoft Dynamics 365 Sales contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Minimum Commitment Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
Based on 1 verified source

How to Negotiate Microsoft Dynamics 365 Sales Pricing

Microsoft Dynamics 365 Sales contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Negotiate Through Microsoft Enterprise Agreement high success

Microsoft Dynamics 365 Sales at $65/user/month and Customer Service at $50/user/month can be negotiated through a Microsoft EA at 20-35% below list. EA customers bundling Dynamics with M365 E3/E5 and Azure consistently achieve the best per-seat pricing.

Microsoft Enterprise Agreement bundling
Fiscal Year-End (June 30) for Maximum Discount high success

Microsoft's fiscal year ends June 30. Sales teams are under maximum quota pressure in May and June — buyers report 15-30% additional discounts when committing in this window compared to other times of year.

Microsoft enterprise sales cycle patterns
Partner Channel Can Beat Direct Pricing by 15-25% medium success

Microsoft Dynamics is sold through a large partner ecosystem. Microsoft Certified Partners (especially Tier 1 Gold Partners) often have better pricing than direct Microsoft sales, particularly for mid-market deals under 500 seats. Get quotes from 2-3 partners before engaging Microsoft direct.

Microsoft partner channel pricing dynamics
High success Medium Low / difficult

Full negotiation guide →

Microsoft Dynamics 365 Sales Price History

Pricing changes CostBench has tracked for Microsoft Dynamics 365 Sales, verified across 3 snapshots going back to 2026Q2.

  1. Microsoft Dynamics 365 Sales price increase

    Highest tier increased from $135 to $150/month

    +11.1%

  2. Microsoft Dynamics 365 Sales tier restructure

    Changed from 3 to 8 pricing tiers

  3. Microsoft Dynamics 365 Sales Sales Enterprise increase

    Sales Enterprise tier increased from $95 to $105/month

    +10.5%

Price increased 11% over 0.4 years

View Microsoft Dynamics 365 Sales's full price history →

Microsoft Dynamics 365 Sales Pricing FAQ

01 How much does Microsoft Dynamics 365 Sales cost in 2026?

Dynamics 365 Sales is available in three tiers: Sales Professional at $65/user/month, Sales Enterprise at $105/user/month, and Sales Premium at $150/user/month (minimum 10 users). All prices are billed annually. Microsoft Relationship Sales (combining Sales Enterprise with LinkedIn Sales Navigator) requires contacting Microsoft for a quote.

02 Does Dynamics 365 require annual contracts?

Yes. All published Dynamics 365 prices are for annual commitments paid yearly. Microsoft does not publish month-to-month pricing, though enterprise agreements can include flexible terms negotiated through Microsoft or a partner.

03 What is the difference between Sales Enterprise and Sales Premium?

Sales Enterprise ($105/user/month) includes advanced customization, LinkedIn Sales Navigator integration, and territory management. Sales Premium ($150/user/month) adds full Copilot AI with conversation intelligence, predictive lead scoring, and relationship analytics. Premium requires a minimum of 10 users.

04 What is the difference between Dynamics 365 Sales Professional and Sales Enterprise?

Sales Professional is priced at $65/user/month and covers core sales force automation. Sales Enterprise is priced at $105/user/month and includes advanced customization, extensibility, and additional AI capabilities. Sales Premium at $150/user/month adds Dynamics 365 Sales Insights on top of Enterprise.

05 Does Microsoft Dynamics 365 have a free plan?

No, Microsoft Dynamics 365 does not offer a free plan. All plans require paid subscriptions starting at $50/user/month.

Is this pricing incorrect? — we'll verify and update it.