Microsoft Dynamics 365 vs Keap Pricing (2026)
Compare / Microsoft Dynamics 365 vs Keap
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Team size
25 seats

Microsoft Dynamics 365 vs Keap

CRM pricing comparison · 2026

Microsoft Dynamics 365 costs $50–$150/user/mo, while Keap costs $299/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Discount programs →
Visit Keap pricing
Discount programs →
Affiliate partner — does not affect ranking.
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2 products · CRM
Side-by-side · live
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 9w ago
$600 $1.2K
View pricing →
Keap
Keap is a CRM and marketing automation platform built for small businesses, combining cont
verified 1d ago
$600 $1.2K
View pricing →
Recorded annual contract medians
Microsoft median is $582 less than Keap · different customer contracts; not a quote
Cheapest $600
Spread 49%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Sales Enterprise
$32K/yr
year 1 license · $105/seat
Keap platform (starting at)
$3.6K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$600/yr
Vendr · n=57
Median annual
$1.2K/yr
Vendr · n=66
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence Medium confidence
Sources 19 sourced facts
12 hidden-cost · 3 contract · Vendr median · 3 review platforms
Last verified 1d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Implementation Partner Fees
    $25,000 to $5 million+
    1 source
  • Customization Costs
    $3,500 to $107,000
    1 source
  • Data Migration
    $10,000 to $50,000
    1 source
  • Integration Development
    $10,000 to $50,000+ per integration
    1 source
  • Training and Onboarding
    1 source
5 documented
  • Forced Extra Month on Cancellation
    $299
    2 sources
  • Additional User Costs
    $30/user/month
    1 source
  • Contact List Overage Charges
    200-300% increase
    1 source
  • Unauthorized Auto-Upgrades
    Variable
    1 source
  • Setup and Onboarding Fees
    $1,000-$5,000
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Microsoft
Keap
Auto-renewal
—
Yes
Cancellation
—
10 days before renewal
Commitment
Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
1 month
Price escalation
—
Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years.
Can downgrade
—
No
Based on 4 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.8out of 5 (1,018)
Best for
Small to mid-size sales teams needing core CRM
TrustRadius
6.7out of 5 (384)
Trustpilot
1.2out of 5 (491)
G2
3.8out of 5 (13)
Watch out
Extremely difficult cancellation process requiring live conversation with sales rep
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Discount programs →
Visit Keap pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Microsoft Dynamics 365

$50–$150
/user/mo
8 plans
Full pricing breakdown →
VS
CRM

Keap

$299
/mo
1 plan
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Microsoft Dynamics 365 uses pricing while Keap uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Microsoft Dynamics 365

$50–$150/user/mo
See full Microsoft Dynamics 365 pricing →
vs
Per-seat subscription

Keap

$299/mo
See full Keap pricing →

Microsoft Dynamics 365 and Keap both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Dynamics 365 Keap
Sales Professional $65 /user/month $299 /month
Sales Enterprise $105 /user/month —
Sales Premium $150 /user/month —
Business Central Essentials $80 /user/month —
Business Central Premium $110 /user/month —
Customer Service Professional $50 /user/month —
Customer Service Enterprise $105 /user/month —
Microsoft Relationship Sales Custom —

Market Intelligence

Microsoft Dynamics 365

Median annual cost
$600
Based on
57 deals

Keap

Median annual cost
$1,182
Based on
66 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Microsoft Dynamics 365 7 hidden costs

critical
Implementation Partner Fees $25,000 to $5 million+
high
Customization Costs $3,500 to $107,000
high
Data Migration $10,000 to $50,000
medium
Integration Development $10,000 to $50,000+ per integration
high
Training and Onboarding
See all Microsoft Dynamics 365 hidden costs →

Keap 8 hidden costs

high
Forced Extra Month on Cancellation $299
medium
Additional User Costs $30/user/month
high
Contact List Overage Charges 200-300% increase
critical
Unauthorized Auto-Upgrades Variable
medium
Setup and Onboarding Fees $1,000-$5,000
See all Keap hidden costs →

Contract Terms

Term Microsoft Dynamics 365 Keap
Auto-renewal — Yes
Cancellation — 10 days before renewal
Minimum commitment Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum. 1 month
Price escalation — Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years.
Can downgrade — No

Continue researching

Microsoft Dynamics 365

Keap

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