Microsoft Dynamics 365 vs SugarCRM
CRM pricing comparison · 2026
Microsoft Dynamics 365 pricing ranges from $65–$135/user/month, while SugarCRM ranges from $19–$160/user/month. SugarCRM is typically 17% more affordable, though your actual cost depends on tier and team size.
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Microsoft Dynamics 365 and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | SugarCRM |
|---|---|---|
| Sales Professional | $65 /user/month | $19 / |
| Sales Enterprise | $95 /user/month | $79 / |
| Sales Premium | $135 /user/month | $115 / |
| Enterprise | — | $115 / |
| Enterprise+ | — | $160 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Microsoft Dynamics 365
2 scenarios$2,375/month ($28,500/year)
25-Person Sales Team
in licenses + $75,000 implementation
$20,000/month ($240,000/year)
100-Person Enterprise
in licenses + $150,000 implementation
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals