Microsoft Dynamics 365 vs monday CRM
CRM pricing comparison · 2026
Microsoft Dynamics 365 costs $50–$150/user/mo, while monday CRM costs $12–$28/user/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
Microsoft Dynamics 365 and monday CRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | monday CRM |
|---|---|---|
| Sales Professional | $65 /user/month | Custom |
| Sales Enterprise | $105 /user/month | Custom |
| Sales Premium | $150 /user/month | Custom |
| Business Central Essentials | $80 /user/month | Custom |
| Business Central Premium | $110 /user/month | — |
| Customer Service Professional | $50 /user/month | — |
| Customer Service Enterprise | $105 /user/month | — |
| Microsoft Relationship Sales | Custom | — |
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
monday CRM
- Median annual cost
- $432
- Based on
- 221 deals
Contract Terms
| Term | Microsoft Dynamics 365 | monday CRM |
|---|---|---|
| Auto-renewal | — | — |
| Cancellation | — | — |
| Minimum commitment | Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum. | 3 seats minimum required |