Microsoft Dynamics 365 vs Zendesk Sell
CRM pricing comparison · 2026
Microsoft Dynamics 365 pricing ranges from $65–$135/user/month, while Zendesk Sell ranges from $25–$219/user/month. Microsoft Dynamics 365 is typically 13% more affordable, though your actual cost depends on tier and team size.
VS
Microsoft Dynamics 365 and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | Zendesk Sell |
|---|---|---|
| Sales Professional | $65 /user/month | $25 / |
| Sales Enterprise | $95 /user/month | $69 / |
| Sales Premium | $135 /user/month | $149 / |
| Sell Enterprise | — | $219 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Microsoft Dynamics 365
2 scenarios$2,375/month ($28,500/year)
25-Person Sales Team
in licenses + $75,000 implementation
$20,000/month ($240,000/year)
100-Person Enterprise
in licenses + $150,000 implementation
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals