Bitrix24 CRM vs Microsoft Dynamics 365 Pricing (2026)
Compare / Bitrix24 CRM vs Microsoft Dynamics 365
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Team size
25 seats

Bitrix24 CRM vs Microsoft Dynamics 365

CRM pricing comparison · 2026

Bitrix24 CRM has a free plan, then $89–$799/mo, while Microsoft Dynamics 365 costs $50–$150/user/mo. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
Bitrix24 CRM
Bitrix24 CRM pricing starts at $0 on the Free plan, with paid plans beginning at $49/month
verified 3d ago
$588 $600
View pricing →
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 9w ago
$588 $600
View pricing →
Recorded annual contract medians
Bitrix24 median is $12 less than Microsoft · different customer contracts; not a quote
Cheapest $588
Spread 2%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard Vibe+
$2.4K/yr
year 1 license · flat plan price
Sales Enterprise
$32K/yr
year 1 license · $105/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$600/yr
Vendr · n=57
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
5 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3d ago
Confidence High confidence
Sources 10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Partner/Reseller Implementation Costs
    10-25% of license costs
    2 sources
  • Regional Feature Restrictions Not Disclosed Pre-Purchase
    5-15% of license costs
    1 source
  • Third-Party Integration Costs (e.g., Contact Enrichment)
    5-20% of license costs
    1 source
  • On-Premise Licensing Per-User Costs
    Variable — per-user pricing on self-hosted
    1 source
5 documented
  • Implementation Partner Fees
    $25,000 to $5 million+
    1 source
  • Customization Costs
    $3,500 to $107,000
    1 source
  • Data Migration
    $10,000 to $50,000
    1 source
  • Integration Development
    $10,000 to $50,000+ per integration
    1 source
  • Training and Onboarding
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Bitrix24
Microsoft
Auto-renewal
Yes
—
Cancellation
Contact support before renewal date
—
Commitment
✓ Monthly or annual
Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
Price escalation
No published schedule found in sources; users report mid-contract issues and no refunds for service failures
—
Can downgrade
—
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.4out of 5 (23)
Best for
Small businesses with sales teams
Watch out
Support is extremely slow — responses take days or weeks, with no real resolution
TrustRadius
8.8out of 5 (1,018)
Best for
Small to mid-size sales teams needing core CRM
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Bitrix24 CRM

Free plan; paid $89–$799
/mo
4 plans
Full pricing breakdown →
VS
CRM

Microsoft Dynamics 365

$50–$150
/user/mo
8 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Bitrix24 CRM uses Per-seat subscription pricing while Microsoft Dynamics 365 uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Bitrix24 CRM

Free plan; paid $89–$799/mo
See full Bitrix24 CRM pricing →
vs

Microsoft Dynamics 365

$50–$150/user/mo
See full Microsoft Dynamics 365 pricing →

Bitrix24 CRM and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Bitrix24 CRM Microsoft Dynamics 365
Basic Vibe+ $89 /month $65 /user/month
Standard Vibe+ $199 /month $105 /user/month
Professional Vibe+ $399 /month $150 /user/month
Enterprise Vibe+ $799 /month $80 /user/month
Business Central Premium — $110 /user/month
Customer Service Professional — $50 /user/month
Customer Service Enterprise — $105 /user/month
Microsoft Relationship Sales — Custom

Market Intelligence

Bitrix24 CRM

Median annual cost
$588
Based on
44 deals

Microsoft Dynamics 365

Median annual cost
$600
Based on
57 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Bitrix24 CRM 4 hidden costs

medium
Partner/Reseller Implementation Costs 10-25% of license costs
high
Regional Feature Restrictions Not Disclosed Pre-Purchase 5-15% of license costs
medium
Third-Party Integration Costs (e.g., Contact Enrichment) 5-20% of license costs
medium
On-Premise Licensing Per-User Costs Variable — per-user pricing on self-hosted
See all Bitrix24 CRM hidden costs →

Microsoft Dynamics 365 7 hidden costs

critical
Implementation Partner Fees $25,000 to $5 million+ (source dated Jul 2026)
high
Customization Costs $3,500 to $107,000 (source dated Jul 2026)
high
Data Migration $10,000 to $50,000
medium
Integration Development $10,000 to $50,000+ per integration
high
Training and Onboarding
See all Microsoft Dynamics 365 hidden costs →

Contract Terms

Term Bitrix24 CRM Microsoft Dynamics 365
Auto-renewal Yes —
Cancellation Contact support before renewal date —
Minimum commitment Monthly or annual Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
Price escalation No published schedule found in sources; users report mid-contract issues and no refunds for service failures —

Continue researching

Bitrix24 CRM

Microsoft Dynamics 365

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