HubSpot CRM vs Microsoft Dynamics 365 Pricing (2026)
Compare / HubSpot CRM vs Microsoft Dynamics 365
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Team size
25 seats

HubSpot CRM vs Microsoft Dynamics 365

CRM pricing comparison · 2026

HubSpot CRM has a free plan, then $20/user/mo, while Microsoft Dynamics 365 costs $50–$150/user/mo. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit HubSpot pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
HubSpot CRM
HubSpot CRM pricing ranges from free to $150 per seat per month as of March 2026.
verified 2d ago
$600 $26K
View pricing →
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 9w ago
$600 $26K
View pricing →
Recorded annual contract medians
Microsoft median is $26K less than HubSpot · different customer contracts; not a quote
Cheapest $600
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Starter (Customer Platform bundle)
$6.0K/yr
year 1 license · $20/seat
Sales Enterprise
$32K/yr
year 1 license · $105/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$26K/yr
Vendr · n=804 avg 18% negotiated
↓ Lowest median
Median annual
$600/yr
Vendr · n=57
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 18 sourced facts
12 hidden-cost · 2 contract · Vendr median · 3 review platforms
Last verified 2d ago
Confidence High confidence
Sources 10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Tiered Feature Paywalls and Rapid Price Escalation
    $3,000-$10,000+ annually in forced upgrades
    4 sources
  • Mandatory Onboarding and Implementation Fees
    $5,000-$15,000 in implementation costs
    1 source
  • Email Deliverability and Technical Issues
    5-10% of license costs
    1 source
  • Restrictive Annual Contract Terms
    $3,000-$50,000 depending on plan
    2 sources
  • Free Tier Data Lockout
    $240-$1,800 annual forced upgrade cost
    1 source
5 documented
  • Implementation Partner Fees
    $25,000 to $5 million+
    1 source
  • Customization Costs
    $3,500 to $107,000
    1 source
  • Data Migration
    $10,000 to $50,000
    1 source
  • Integration Development
    $10,000 to $50,000+ per integration
    1 source
  • Training and Onboarding
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

HubSpot
Microsoft
Auto-renewal
Yes
—
Cancellation
Must provide notice before annual renewal; difficult to cancel mid-contract
—
Commitment
1 year
Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
Price escalation
—
—
Can downgrade
No
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.4out of 5 (5,358)
Trustpilot
1.8out of 5 (1,040)
G2
4.4out of 5 (12,400)
Best for
Small teams getting started with basic sales tools
Watch out
Feature paywalls and expensive tier pricing
TrustRadius
8.8out of 5 (1,018)
Best for
Small to mid-size sales teams needing core CRM
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit HubSpot pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

HubSpot CRM

Free plan; paid $20
/user/mo
2 plans · Free tier
Full pricing breakdown →
VS
CRM

Microsoft Dynamics 365

$50–$150
/user/mo
8 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — HubSpot CRM uses Per-seat subscription pricing while Microsoft Dynamics 365 uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

HubSpot CRM

Free plan; paid $20/user/mo
See full HubSpot CRM pricing →
vs

Microsoft Dynamics 365

$50–$150/user/mo
See full Microsoft Dynamics 365 pricing →

HubSpot CRM and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HubSpot CRM Microsoft Dynamics 365
Free Tools Free /month $65 /user/month
Starter (Customer Platform bundle) $20 /seat/month $105 /user/month
Sales Premium — $150 /user/month
Business Central Essentials — $80 /user/month
Business Central Premium — $110 /user/month
Customer Service Professional — $50 /user/month
Customer Service Enterprise — $105 /user/month
Microsoft Relationship Sales — Custom

Market Intelligence

HubSpot CRM

Median annual cost
$26,275
Average negotiated discount
18%
Based on
804 deals

Microsoft Dynamics 365

Median annual cost
$600
Based on
57 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

HubSpot CRM 6 hidden costs

high
Tiered Feature Paywalls and Rapid Price Escalation $3,000-$10,000+ annually in forced upgrades
medium
Mandatory Onboarding and Implementation Fees $5,000-$15,000 in implementation costs
high
Email Deliverability and Technical Issues 5-10% of license costs
critical
Restrictive Annual Contract Terms $3,000-$50,000 depending on plan
critical
Free Tier Data Lockout $240-$1,800 annual forced upgrade cost
See all HubSpot CRM hidden costs →

Microsoft Dynamics 365 7 hidden costs

critical
Implementation Partner Fees $25,000 to $5 million+
high
Customization Costs $3,500 to $107,000
high
Data Migration $10,000 to $50,000
medium
Integration Development $10,000 to $50,000+ per integration
high
Training and Onboarding
See all Microsoft Dynamics 365 hidden costs →

Contract Terms

Term HubSpot CRM Microsoft Dynamics 365
Auto-renewal Yes —
Cancellation Must provide notice before annual renewal; difficult to cancel mid-contract —
Minimum commitment 1 year Licenses typically require a one-year minimum commitment, with some products like Microsoft Relationship Sales requiring a 10-seat minimum.
Can downgrade No —

Continue researching

HubSpot CRM

Microsoft Dynamics 365

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