Salesforce vs Microsoft Dynamics 365 Pricing (2026)
Compare / Salesforce vs Microsoft Dynamics 365
Shortlist
Team size
25 seats

Salesforce vs Microsoft Dynamics 365

CRM pricing comparison · 2026

Salesforce pricing ranges from $0–$550/user/month, while Microsoft Dynamics 365 ranges from $50–$150/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Salesforce pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
Salesforce
Salesforce pricing ranges from free to $550 per user per month as of March 2026.
verified 5w ago
$600 $75K
View pricing →
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 1d ago
$600 $75K
View pricing →
Verdict · Vendr median · year 1
Microsoft saves $74K vs Salesforce · 25 seats
Cheapest $600
Spread 99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro Suite
$30K/yr
year 1 license · $100/seat
Sales Enterprise
$32K/yr
year 1 license · $105/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$75K/yr
Vendr · n=2,216 avg 13% negotiated
↓ Lowest median
Median annual
$600/yr
Vendr · n=57
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 23 sourced facts
18 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence High confidence
Sources 1 sourced fact
Vendr median
Last verified 1d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Mandatory Annual Price Uplifts
    5-9% of annual contract value
    3 sources
  • Sandbox Environment Costs
    5-30% of base license costs
    2 sources
  • Implementation and Consulting Costs
    $50,000-$200,000+ for initial implementation; $60,000-$120,000/year for dedicated admin
    3 sources
  • Data Storage Overage Charges
    $5,000-$50,000 annually in storage overages
    2 sources
  • CPQ Complexity and Maintenance
    $50,000-$150,000+ implementation; ongoing specialist costs
    2 sources
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.7/5 (3,473)
Best for
Individuals and small teams (max 2 users)
Watch out
Extremely poor customer service and support responsiveness
No public ratings yet
Best for
Small to mid-size sales teams needing core CRM
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Salesforce pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Salesforce

$0–$550
/user/month
6 plans · Free tier
Full pricing breakdown →
VS
CRM

Microsoft Dynamics 365

$50–$150
/user/month
8 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Salesforce uses Per-seat subscription pricing while Microsoft Dynamics 365 uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Salesforce

$0–$550 / user/month
See full Salesforce pricing →
vs

Microsoft Dynamics 365

$50–$150 / user/month
See full Microsoft Dynamics 365 pricing →

Salesforce and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Salesforce Microsoft Dynamics 365
Free Suite Free /month $65 /user/month
Starter Suite $25 /user/month $105 /user/month
Pro Suite $100 /user/month $150 /user/month
Enterprise $175 /user/month $80 /user/month
Unlimited $350 /user/month $110 /user/month
Agentforce 1 Sales $550 /user/month $50 /user/month
Customer Service Enterprise — $105 /user/month
Microsoft Relationship Sales — Custom

Market Intelligence

Salesforce

Median annual cost
$74,700
Average negotiated discount
13%
Based on
2216 deals

Microsoft Dynamics 365

Median annual cost
$600
Based on
57 deals

Continue researching

Salesforce

Microsoft Dynamics 365

Related Comparisons