Salesforce vs Microsoft Dynamics 365
CRM pricing comparison · 2026
Salesforce pricing ranges from $0–$550/user/month, while Microsoft Dynamics 365 ranges from $65–$135/user/month. Both products are similarly priced at comparable tiers.
VS
Salesforce and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Salesforce | Microsoft Dynamics 365 |
|---|---|---|
| Free Suite | Free /month | $65 /user/month |
| Starter Suite | $25 /user/month | $95 /user/month |
| Pro Suite | $100 /user/month | $135 /user/month |
| Enterprise | $175 /user/month | — |
| Unlimited | $350 /user/month | — |
| Agentforce 1 Sales | $550 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Salesforce
5 scenarios$7,100 Year 1 ($1,500 licenses + $5,000 implementation + $600 training)
Small Business (5 users, Starter Suite)
$140,000 Year 1 ($84,000 licenses + $50,000 implementation + $6,000 training)
Mid-Market Team (40 users, Enterprise)
$789,000 Year 1 ($504,000 licenses + $200,000 implementation + $85,000 dedicated admin)
Enterprise Deployment (120 users, Unlimited)
Microsoft Dynamics 365
2 scenarios$2,375/month ($28,500/year)
25-Person Sales Team
in licenses + $75,000 implementation
$20,000/month ($240,000/year)
100-Person Enterprise
in licenses + $150,000 implementation
Market Intelligence
Salesforce
- Median annual cost
- $74,700
- Average negotiated discount
- 13%
- Based on
- 2216 deals
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals