Close vs SugarCRM
CRM pricing comparison · 2026
Close pricing ranges from $0–$139/user/month, while SugarCRM ranges from $19–$160/user/month. Close is typically 15% more affordable, though your actual cost depends on tier and team size.
VS
Close and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Close | SugarCRM |
|---|---|---|
| Free Trial | Free /month | $19 / |
| Solo | $9 /user/month | $79 / |
| Essentials | $35 /user/month | $115 / |
| Growth | $99 /user/month | $115 / |
| Scale | $139 /user/month | $160 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Close
4 scenarios$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user
Solo Sales Rep
/month ($108/year) on the Solo plan (1 user, up to 10,000 leads)
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Close
- Median annual cost
- $17,854 0 0
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Close | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must contact support to cancel trial before 14 days | — |
| Minimum commitment | 14-day trial period | Annual billing required |