Quick Answer
Last verified:
High confidence

Close costs Free to $139 per user/month as of June 2026, with 5 plans available including a free tier. Plans: Free Trial (free), Solo at $9/user/month, Essentials at $35/user/month, Growth at $99/user/month, and Scale at $139/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Close offers 5 pricing tiers: Free Trial, Solo, Essentials, Growth, Scale. A free plan is available. Paid plans include Solo at $9/user/month, Essentials at $35/user/month, Growth at $99/user/month. The Solo plan is solo rep.

Last verified: | Sources: 3 pricing pages and reviews
+-98% above list price
Know Before You Buy — Start Close Free Trial — 14 Days

Close true cost runs -98% above the listed $0-$139/user/month price as of June 2026. For a 25-person team, expect ~$309 in year-one costs vs the $20,100 base license. Key hidden costs: calling and ai enrichment credits, difficult trial cancellation process, power dialer limited to higher tiers. Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

Calling and AI Enrichment Credits

medium addon

After the initial $5 credit included in the free trial, ongoing use of calling features and AI enrichment requires purchasing additional credits at rates not disclosed upfront.

current_tier_data

$5 in calling and AI enrichment credits included in trial, credit limit for calling and enrichment

2

Difficult Trial Cancellation Process

medium support

Users report it is impossible to cancel the trial within the first 14 days without contacting support directly, creating friction and potential for unexpected charges if trial converts to paid subscription.

trustpilot

It's impossible to cancel a trial within the first 14 days without connecting with support. Very shady dark UX.

3

Power Dialer Limited to Higher Tiers

medium addon

The power dialer feature, which is essential for outbound sales teams, is only available in more expensive plans, requiring upgrades from basic tiers.

trustradius

Predictive dialer just added in more expensive plan.

4

Hours Tracking Requires Additional Software

low integration

Close does not have adequate time tracking for sales agents. Companies need to implement separate software to track agent hours, breaks, and lunch periods, adding to total cost of ownership.

trustradius

Hours tracking, must improve in get and run data hours.

trustradius

Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.

5

Trial Account Security Lockouts

high support

Trial accounts may be automatically locked by Close's security system, requiring users to provide personal LinkedIn profiles and other sensitive data just to access the trial. This creates friction and privacy concerns during evaluation.

trustpilot

We signed up for Close to evaluate it as a CRM for our B2B sales operations. Within hours, our trial was locked down by their “auto-security system” — before we even had a chance to use the product. When we reached out to support, we received a generic copy-paste response asking us to hand over personal LinkedIn profiles and other sensitive data just to trial their software.

Example: True Cost for 25 Users

License (25 × $67 × 12) $20,100/yr
Calling and AI Enrichment Credits +5-15% of license costs
Difficult Trial Cancellation Process +$35-$99
Power Dialer Limited to Higher Tiers +$64-$104/user/year
Hours Tracking Requires Additional Software +Additional time tracking software costs
Trial Account Security Lockouts +Wasted time and inability to evaluate product
Estimated Year 1 Total ~$309
That's roughly 0.0× the advertised license price. The median Close contract is $17,854/yr across 0 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Close?

Beyond the license fee, budget for: Calling and AI Enrichment Credits (5-15% of license costs); Difficult Trial Cancellation Process ($35-$99); Power Dialer Limited to Higher Tiers ($64-$104/user/year); Hours Tracking Requires Additional Software (Additional time tracking software costs); Trial Account Security Lockouts (Wasted time and inability to evaluate product). Total ownership typically runs -98% higher than the listed price.

02 Does Close charge for implementation?

Implementation costs for Close vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Close support cost?

Users report it is impossible to cancel the trial within the first 14 days without contacting support directly, creating friction and potential for unexpected charges if trial converts to paid subscription.. Estimated impact: $35-$99.

04 Are there overage or storage costs with Close?

Overage and storage policies for Close depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Close?

Add-on pricing for Close varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Start Close Free Trial — 14 Days