Salesforce vs Close
CRM pricing comparison · 2026
Salesforce pricing ranges from $0–$550/user/month, while Close ranges from $0–$139/user/month. Close is typically 33% more affordable, though your actual cost depends on tier and team size.
VS
Salesforce and Close both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Salesforce | Close |
|---|---|---|
| Free Suite | Free /month | Free /month |
| Starter Suite | $25 /user/month | $9 /user/month |
| Pro Suite | $100 /user/month | $35 /user/month |
| Enterprise | $175 /user/month | $99 /user/month |
| Unlimited | $350 /user/month | $139 /user/month |
| Agentforce 1 Sales | $550 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Salesforce
5 scenarios$7,100 Year 1 ($1,500 licenses + $5,000 implementation + $600 training)
Small Business (5 users, Starter Suite)
$140,000 Year 1 ($84,000 licenses + $50,000 implementation + $6,000 training)
Mid-Market Team (40 users, Enterprise)
$789,000 Year 1 ($504,000 licenses + $200,000 implementation + $85,000 dedicated admin)
Enterprise Deployment (120 users, Unlimited)
Close
4 scenarios$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user
Solo Sales Rep
/month ($108/year) on the Solo plan (1 user, up to 10,000 leads)
Market Intelligence
Salesforce
- Median annual cost
- $74,700
- Average negotiated discount
- 13%
- Based on
- 2216 deals
Close
- Median annual cost
- $17,854 0 0
Contract Terms
| Term | Salesforce | Close |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | 30+ days before renewal required for changes | Must contact support to cancel trial before 14 days |
| Minimum commitment | Typically 12 months minimum; multi-year terms common | 14-day trial period |
| Can downgrade | No | — |