Close vs Zendesk Sell
CRM pricing comparison · 2026
Close pricing ranges from $0–$139/user/month, while Zendesk Sell ranges from $25–$219/user/month. Close is typically 39% more affordable, though your actual cost depends on tier and team size.
VS
Close and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Close | Zendesk Sell |
|---|---|---|
| Free Trial | Free /month | $25 / |
| Solo | $9 /user/month | $69 / |
| Essentials | $35 /user/month | $149 / |
| Growth | $99 /user/month | $219 / |
| Scale | $139 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Close
4 scenarios$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user
Solo Sales Rep
/month ($108/year) on the Solo plan (1 user, up to 10,000 leads)
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Close
- Median annual cost
- $17,854 0 0
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
Contract Terms
| Term | Close | Zendesk Sell |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must contact support to cancel trial before 14 days | Must cancel via software login interface only |
| Minimum commitment | 14-day trial period | Annual billing standard |
| Price escalation | — | No published schedule |
| Can downgrade | — | No |