All monday CRM Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Basic

  • AI credits
  • AI Sidekick (lite)
  • Notetaker hours
  • Centralized comms hub
  • iOS and Android mobile apps
  • Custom automations

Standard

  • All Basic CRM features
  • AI credits
  • AI Sidekick (lite)
  • Notetaker hours
  • Centralized comms hub
  • iOS and Android mobile apps
  • 250 custom automations per month

Pro

  • All Standard CRM features
  • AI credits
  • AI Sidekick (lite)
  • Notetaker hours
  • Centralized comms hub
  • Send mass emails
  • Email sequences
  • iOS and Android mobile apps

Ultimate

  • Everything in Pro CRM
  • AI credits
  • AI Sidekick (plus)
  • Security & governance
  • Multi-level permissions
  • HIPAA compliance
  • Enterprise-grade support
  • Advanced log rules
  • Enterprise-grade security & control
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Cost calculator

What does monday CRM actually cost you?

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Tier
Billing
Your projected cost$450per month · $18/seat × 25seats
Year 1 license$5.4K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across monday CRM's plans, annualized. Custom-priced tiers show a hatched bar.

Basic$144/yr
Standard$204/yr
Pro$336/yr
UltimateCustom
Real-world benchmark

Buyers actually pay a median of $432/yr for monday CRM contracts (Vendr deal flow, n=221). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

monday CRM pricing: Basic $12, Standard $17, Pro $28/user/mo, billed annually. Ultimate is quote-based. Plans: Basic at $12/user/month (billed annually), Standard at $17/user/month (billed annually), and Pro at $28/user/month (billed annually). Custom pricing is available on request. The median contract is $432/year based on 221 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

monday CRM offers 4 pricing tiers: Basic, Standard, Pro, Ultimate. Paid plans include Basic at $12/user/month (billed annually), Standard at $17/user/month (billed annually), Pro at $28/user/month (billed annually). The Standard plan is growing business teams that need the essential toolkit.

Compared to other crm software, monday CRM is positioned at the budget-friendly price point.

  • Median contract: $432/yr from 221 purchases Thin data
  • 1 documented hidden costs beyond list price

How much does monday CRM cost?

monday CRM has 3 paid plans costing $12–$28/user/mo, billed annually. Ultimate is quote-based. Plans include Basic at $12/user/month (billed annually), Standard at $17/user/month (billed annually), Pro at $28/user/month (billed annually), Ultimate (custom pricing).

monday CRM Pricing Overview

monday CRM pricing: Basic $12, Standard $17, Pro $28/user/mo, billed annually. Ultimate is quote-based. The Basic plan costs $12/user/month (billed annually), best for individuals and small teams getting started with crm. The Standard plan costs $17/user/month (billed annually), best for growing business teams that need the essential toolkit. The Pro plan costs $28/user/month (billed annually), best for growing teams ready to scale with advanced tools. The Ultimate plan requires contacting sales for a custom quote and is designed for large teams with custom workflows and enterprise needs.

monday CRM with a 3 seats minimum required minimum commitment.

The median monday CRM customer pays $432/year based on 221 community cost mentions.

There are at least 1 documented hidden costs beyond monday CRM's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 30, 2026 from 5 independent sources.

monday CRM is a visual, no-code customer relationship management platform built on the monday.com work operating system. Unlike standalone CRM tools, monday CRM leverages the flexibility of monday.com's board-based interface to let sales teams build and customize their pipeline, automate workflows, and track deals without any technical expertise. It is a separate product from monday work management, with dedicated pricing tiers and CRM-specific features like email integration, sales forecasting, and lead scoring.

Pricing starts at $12/user/month (annual) with a 3-seat minimum, making the true entry cost $41/month for the Basic CRM plan on annual billing ($54/month on monthly billing). The most popular Standard CRM plan costs $17/user/month and adds email sync, automations, and integrations. Pro CRM at $28/user/month unlocks forecasting, email sequences, and advanced dashboards. Ultimate CRM (formerly Enterprise) requires a custom quote for organizations needing lead scoring, HIPAA compliance, and dedicated support.

A critical consideration: monday CRM's Basic plan lacks email integration and automations -- features that most competitors include at their lowest tier. Most small businesses will realistically need the Standard ($17/user/month) or Pro ($28/user/month) plan for a functional CRM experience. Bucket seat pricing (scaling in multiples of 5 after the 3-seat minimum) can also inflate costs for teams that don't fit neatly into those increments.

In this 2026 pricing guide, we break down monday CRM's four tiers, calculate real-world costs for teams of different sizes, expose hidden fees and limitations, and compare monday CRM to alternatives like HubSpot, Salesforce, and Pipedrive to help you determine if it is the right CRM for your team.

How monday CRM Pricing Compares

Compare monday CRM pricing against top alternatives in CRM.

Compare monday CRM vs Alternatives

Before committing to monday CRM, compare pricing with these 3 alternatives in the same category.

All monday CRM alternatives & migration guides

What Companies Actually Pay for monday CRM

The median monday CRM buyer pays $432/year based on 221 community cost mentions.

What companies actually pay $432/yr Median across 221 community cost mentions Thin data
Review scores
TrustRadius 8.2out of 10 (209)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Campaigns module still in BETASome essential basics still on development roadmapCan only embed forms as an iframeInterface needs to be simpler
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 221 distinct user reports. Indicative only — not contract-grade data.

monday CRM Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

5-Person Startup Sales Team $85 per month

$85/month ($1,020/year) -- $85 for users (5 x $17). Includes 250 automation and 250 integration actions per month, two-way email sync, and Gantt views.

A 5-person startup sales team on the Standard CRM plan with annual billing. Standard is the practical minimum for most teams since Basic lacks email integration and automations.

15-Person Growing Sales Organization $420 per month

$420/month ($5,040/year) -- $420 for users (15 x $28). Includes sales forecasting, quotes/invoices, email tracking and sequences, and unlimited dashboard boards.

A 15-person sales team on the Pro CRM plan needing forecasting, email sequences, and custom dashboards. Pro plan includes 25,000 automation actions per month.

30-Person Mid-Market Company $840 estimated cost
$10,080
/year
Total $840

A 30-person sales organization on the Pro CRM plan with the AI add-on for enhanced productivity. May also need monday work management as a separate subscription.

How monday CRM Pricing Compares

Software Starting Price Top Price
monday CRM $12/user/month $28/user/month
Apptivo CRM $20/user/month $50/user/month
Bitrix24 CRM $89/month $799/month
Capsule CRM Free $60/user/month
Clarify Free $1000/month
Close $19/user/month $149/user/month

1 monday CRM Hidden Costs Beyond the List Price

Beyond the listed price, monday CRM has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Marketplace Integration App Costs $7-$1,000/month
    medium 1 source
    Reddit “I've seen smaller apps (fewer than 100 installs) charging $7–$49 per user per month, and others with thousands of installs charging $500–$1,000 per month—which feels excessive to me as a Monday user.”
Tip

Ask your monday CRM sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Reddit User discussions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

monday CRM Contract Terms

monday CRM contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Minimum Commitment 3 seats minimum required
Mid-Term Downgrade Not allowed

How to Negotiate monday CRM Pricing

monday CRM contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Annual Billing Cuts Costs ~20% Across All Tiers high success

monday CRM annual billing saves roughly a third versus monthly rates. The Basic plan ($18/seat/month monthly) drops to $12/seat/month on annual. Commit annually as your baseline before negotiating any additional discounts.

monday CRM pricing page
Negotiate Using monday.com's Publicly Traded Quarter-End Pressure high success

monday.com is publicly traded (MNDY) with quarterly earnings pressure. Signing at the end of Q1 (March), Q2 (June), Q3 (September), or Q4 (December) puts sales reps under maximum quota pressure — buyers report 15-25% additional discounts when committing at quarter-end.

monday.com negotiation timing documentation
Bundle CRM with monday.com Work Management medium success

If your organization uses monday.com for project management, negotiate CRM as an add-on to the existing Work Management contract. Bundled CRM typically costs less than standalone CRM pricing — customer success teams prioritize retention over margin on add-ons.

monday.com multi-product pricing

Full negotiation guide →

monday CRM Price History

Pricing changes CostBench has tracked for monday CRM, verified across 2 snapshots going back to 2026Q1.

  1. monday CRM price increase

    Highest tier increased from $33 to $41/month

    +24.24%
  2. monday CRM Basic CRM increase

    Basic CRM tier increased from $15 to $18/month

    +20%
  3. monday CRM Standard CRM increase

    Standard CRM tier increased from $20 to $25/month

    +25%
  4. monday CRM tier renamed

    "Enterprise CRM" renamed to "Ultimate CRM"

Price increased 24% over 0.3 years

monday CRM Pricing FAQ

01 How much does monday CRM cost?

monday CRM costs $12-$28/user/month with annual billing across three published tiers: Basic CRM ($12/user/month), Standard CRM ($17/user/month), and Pro CRM ($28/user/month). Ultimate CRM requires a custom quote. Monthly billing costs more: Basic ($18), Standard ($25), and Pro ($41). All plans require a minimum of 3 seats, so the true minimum cost is $41/month for Basic annual. For teams of 10 on the popular Standard plan, expect $170/month ($2,040/year) with annual billing.

02 Is monday CRM free?

monday CRM does not offer a permanent free plan. However, it provides a 14-day free trial with access to Pro CRM features and no credit card required. After the trial ends, you must choose a paid plan starting with Basic CRM at $12/user/month when billed annually, or $18/user/month monthly. For teams needing a free CRM, consider alternatives with free tiers.

03 What is monday CRM?

monday CRM is a dedicated customer relationship management product built on the monday.com work operating system. It is a separate product from monday work management, with its own pricing, features, and plans specifically designed for sales teams. monday CRM includes customizable sales pipelines, lead and contact management, deal tracking, email integration, automations, and sales forecasting. It is used by over 225,000 customers globally and is known for its visual, no-code interface that makes it easy to customize without technical expertise.

04 monday CRM vs HubSpot: which is better?

monday CRM starts at $12/user/month vs HubSpot's free tier, but the comparison is nuanced. HubSpot offers a generous free CRM with contact management, while monday CRM requires paid plans for basic features. For small sales teams (under 5 users), HubSpot's free plan wins on cost. For teams 5-20 users needing pipeline customization without marketing tools, monday CRM Standard ($17/user/month) is more affordable than HubSpot Sales Hub Starter ($20/seat/month list). HubSpot excels at marketing-sales alignment with its full platform, while monday CRM is stronger for teams already using monday.com for project management.

05 monday CRM vs Salesforce: which should I choose?

monday CRM is significantly cheaper and simpler than Salesforce. monday CRM Pro at $28/user/month includes forecasting and email sequences, while comparable Salesforce Professional costs $100/user/month. monday CRM's visual pipeline and no-code setup means teams can be productive in hours, whereas Salesforce implementations typically take weeks and often require a dedicated admin or consultant. Choose Salesforce if you need deep customization, a massive app ecosystem, or enterprise-grade compliance. Choose monday CRM for simplicity, faster deployment, and lower total cost of ownership.

06 What features are included in each monday CRM plan?

Basic CRM ($12/user/month) includes unlimited pipelines, contacts, web forms, and Kanban view but lacks email sync and automations. Standard CRM ($17/user/month) adds two-way email integration, 250 automation/integration actions per month, Gantt and Calendar views, and guest access. Pro CRM ($28/user/month) adds sales forecasting, email sequences, quotes/invoices, 25,000 automation actions, and custom dashboards. Ultimate CRM (formerly Enterprise; custom pricing) adds lead scoring, Salesforce integration, HIPAA compliance, and a dedicated customer success manager.

07 Does monday CRM have a seat minimum?

Yes, all paid monday CRM plans require a minimum of 3 seats. After the initial 3 seats, pricing scales in buckets of 5 (so your options are 3, 5, 10, 15, 20, 25, 30, 35, or 40 seats). A team of 4 must purchase 5 seats, and a team of 6 must purchase 10 seats. For teams exceeding 40 users, you must contact monday.com's sales team for a custom Enterprise quote. This bucket pricing model can result in paying for unused seats.

08 Can I use monday CRM with monday work management?

Yes, monday CRM and monday work management are separate products that integrate seamlessly. However, they are priced independently -- subscribing to one does not include the other. If your team uses both monday work management and monday CRM, you will pay for both subscriptions separately. The benefit is a unified interface and data sharing between project management and sales workflows, which competitors like Pipedrive or Salesforce cannot offer natively.

09 What is the minimum number of seats required for monday CRM?

monday CRM requires a minimum of 3 seats to get started, so the Basic CRM plan starts at $36 per month billed annually (3 x $12) or $54 per month on monthly billing (3 x $18).

10 Can I save money by paying annually instead of monthly?

Yes, monday CRM offers annual billing discounts. Basic CRM is $18/seat/month billed monthly or $12 billed annually; Standard CRM is $25 monthly or $17 annually; Pro CRM is $41 monthly or $28 annually.

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