Contact Center / CCaaS Software Pricing 2026
Compare pricing for 5 contact center / ccaas tools. Find the right software for your budget.
Contact Center / CCaaS software pricing ranges from $40 to $249 per user/month in 2026. The typical cost is around $127/user/month across 5 popular tools. Top picks: Aircall ($40–$70/user/mo), Five9 ($119–$159/user/mo), Genesys Cloud ($75–$240/user/mo), and 2 more.
All Contact Center / CCaaS Tools
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Aircall
$40–$70/month Essentials $40 Professional $70 Custom Custom
Five9
$119–$159/month Digital $119 Core $159 Plus Custom +2
Genesys Cloud
$75–$240/month Cloud CX 1 $75 Cloud CX 2 $115 Cloud CX 3 $155 +1
NICE CXone
$110–$249/month CXone Mpower Omnichannel Suite $110 CXone Mpower Essential Suite $135 CXone Mpower Core Suite $169 +2
Talkdesk
$85–$225/month Digital Essentials $85 Voice Essentials $105 Elite $165 +1
Contact Center / CCaaS Comparisons
Cost Analysis Tools
Aircall
Genesys Cloud
NICE CXone
Talkdesk
Contact Center / CCaaS Pricing FAQ
01 What is CCaaS?
CCaaS (Contact Center as a Service) provides cloud-based contact center capabilities including voice, chat, email, and social media support.