CSAT.AI (AI quality assurance) Hidden Costs 2026
What they don't show you on the pricing page
CSAT.AI (AI quality assurance) costs $20 to $20 per agent / month as of June 2026, with 2 plans available. Plan: Growth at $20/agent / month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
CSAT.AI (AI quality assurance) offers 2 pricing tiers: Growth, Enterprise. Paid plans include Growth at $20/agent / month.
CSAT.AI (AI quality assurance) true cost runs 70% above the listed $20-$20/agent / month price as of June 2026. For a 25-person team, expect ~$10,200 in year-one costs vs the $6,000 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $20 × 12) | $6,000/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$1,200/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$10,200 |