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MoEngage InformCustomGrowthCustomEnterpriseCustom
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All MoEngage (omnichannel engagement) Plans & Pricing

Prices unverified — last checked Jun 13, 2026

Plan Monthly Annual Best For
MoEngage Inform Contact Sales Contact Sales Not specified
Growth Contact Sales Contact Sales Not specified
Enterprise Contact Sales Contact Sales Not specified
MoEngage Personalize Contact Sales Contact Sales Not specified
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MoEngage Inform

Growth

Enterprise

MoEngage Personalize

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Last verified:
High confidence

MoEngage (omnichannel engagement) uses custom pricing as of November 2026 with 4 plans available. Contact MoEngage (omnichannel engagement) directly for a personalized quote. The median contract is $125,000/year based on 6 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

MoEngage (omnichannel engagement) offers 4 pricing tiers: MoEngage Inform, Growth, Enterprise, MoEngage Personalize.

Compared to other contact center / ccaas software, MoEngage (omnichannel engagement) is positioned at the budget-friendly price point.

  • Median contract: $125,000/yr from 6 buyer reports Precise
  • 3 documented hidden costs beyond list price
  • G2 rating: 4.5 out of 5 from 524 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does MoEngage (omnichannel engagement) cost?

MoEngage (omnichannel engagement) uses custom pricing across 4 plans. Contact MoEngage (omnichannel engagement) directly for a personalized quote. Plans include MoEngage Inform (custom pricing), Growth (custom pricing), Enterprise (custom pricing), MoEngage Personalize (custom pricing).

MoEngage (omnichannel engagement) Pricing Overview

MoEngage (omnichannel engagement) uses custom pricing — contact their sales team for a quote. The MoEngage Inform plan requires contacting sales for a custom quote. The Growth plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote. The MoEngage Personalize plan requires contacting sales for a custom quote.

MoEngage (omnichannel engagement) with a one year minimum commitment.

The median MoEngage (omnichannel engagement) customer pays $125,000/year based on 6 third-party buyer reports.

There are at least 3 documented hidden costs beyond MoEngage (omnichannel engagement)'s list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Request MoEngage (omnichannel engagement) Pricing

MoEngage offers several plans for omnichannel engagement: MoEngage Inform, Growth, Enterprise, and MoEngage Personalize. All plans are custom priced.

Contact MoEngage directly to get a quote for any of their plans.

How MoEngage (omnichannel engagement) Pricing Compares

Compare MoEngage (omnichannel engagement) pricing against top alternatives in Contact Center / CCaaS.

Aircall $30-$70/month View pricing → Five9 $119-$159/month View pricing → Genesys Cloud $75-$240/month View pricing →

Compare MoEngage (omnichannel engagement) vs Alternatives

Before committing to MoEngage (omnichannel engagement), compare pricing with these 3 alternatives in the same category.

VSAircall
From $30/month

Small teams needing a straightforward cloud phone system

Compare pricing
VSFive9
From $119/month

Organizations needing digital channels only without voice

Compare pricing
VSGenesys Cloud
From $75/month

Voice contact centers

Compare pricing

All MoEngage (omnichannel engagement) alternatives & migration guides

What Companies Actually Pay for MoEngage (omnichannel engagement)

The median MoEngage (omnichannel engagement) buyer pays $125,000/year based on 6 third-party buyer reports.

What companies actually pay $125,000/yr Median across 6 third-party buyer reports Precise
Review scores
TrustRadius 5.8out of 10 (21)
G2 4.5out of 5 (524)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Steep Learning Curve and Complexity: Users, especially new ones, find the platform challenging to learn and navigate, particularly for advanced features, complex journeys, and managing segments. The UI/UX for advanced features like funnel analysis or cohort comparisons could be more user-friendly.UI/Dashboard Performance: Some users report that the user interface can be slow at times, especially when switching between heavy analytics reports or handling large datasets. Issues with sluggish dashboards and campaign delays have also been noted.Limitations and Missing Features: Difficulty in catering to more complex use cases and a lack of total customization. Problems with missing session-related attributes, often requiring tech support. Limitations in live features and AI accuracy, making it less effective than expected. Inability to set event criteria for periods longer than 180 days, which can be problematic for targeting older inactive users. Some flows not working perfectly with filters due to the absence of live-segmentation. Analytics sometimes having problems with the database and not delivering campaigns to all users. Issues with email templates not being loyal to what was created.Support and Scalability: Service level can be poor when escalating issues. Scalability is not always optimal for high-growth usage, with the MoEngage team sometimes struggling to cope with increased speed and demand. Event setup and data mapping can be unclear, requiring detailed definitions.
Source: aggregated from 6 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How MoEngage (omnichannel engagement) Pricing Compares

Software Starting Price Top Price
MoEngage (omnichannel engagement) Custom Custom
Aircall $40/user/month $125/user/month
Five9 $119/user/month $159/user/month
Genesys Cloud $75/user/month $240/user/month
NICE CXone $0.17/user/month $249/user/month
Talkdesk $85/user/month $225/user/month

Browse all Contact Center / CCaaS pricing →

3 MoEngage (omnichannel engagement) Hidden Costs Beyond the List Price

Beyond the listed price, MoEngage (omnichannel engagement) has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Overage for High Engagement
    high 1 source
    Grounded summary The pricing model is primarily based on Monthly Active Users (MAUs) and the volume of events processed, such as user interactions, messages sent, and in-app actions
  • Add-on Features
    medium 1 source
    Grounded summary Specific potential hidden and implementation costs include: * Add-on Features: Features like AI recommendations and "best-time-to-send" capabilities often incur extra charges beyond the base plans
  • Premium Support and Training
    medium 1 source
    Grounded summary Support and Training: Premium support packages, specialized account management, faster response times, proactive maintenance services, and training sessions are typically offered as add-ons
Tip

Ask your MoEngage (omnichannel engagement) sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry grounded summary TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

MoEngage (omnichannel engagement) Contract Terms

MoEngage (omnichannel engagement) contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Minimum Commitment one year
Based on 1 verified source

How to Negotiate MoEngage (omnichannel engagement) Pricing

MoEngage (omnichannel engagement) contracts are negotiable. These 5 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 5 tactics
Leverage Competitor Offers high success

Pressure-test the quoted offer against market standards and indicate potential alternatives that offer comparable functionality at lower pricing to encourage MoEngage to match or beat competitor offers.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFWKgoQS1Eud9o15hW2gFe7p9XV5_xTdQSA-akXJ9vc8PwiOhpjDZCS6oBUcypV0qJPsQ-T2M2iEbSXsLgAOyn9Mmlnm3q1lOJBuPHrXTj_MlNzANtv84_AOc6sLOx71e1ii0K1
Volume and Long-Term Commitments high success

Buyers with a large market or high user engagement potential can ask for price reductions based on volume or by committing to longer-term contracts.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFWKgoQS1Eud9o15hW2gFe7p9XV5_xTdQSA-akXJ9vc8PwiOhpjDZCS6oBUcypV0qJPsQ-T2M2iEbSXsLgAOyn9Mmlnm3q1lOJBuPHrXTj_MlNzANtv84_AOc6sLOx71e1ii0K1
Understand Pricing Structure high success

Understanding that MoEngage's pricing is influenced by customer volume, channels, product capabilities, data requirements, and implementation needs can aid in negotiation.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHfM_DCrXoMUVcBMw4I5lJlLOQ34RbtP6CWwARlqfYQDXS2BQ6IlIOKb7EyT3IGqq6l1mw-UAyrybq-gGio-HXh0U-s8VBEv_FJaDsJAmeNfQe8Q4jFLTd1ZNHWIsRdUTU9bhzzDuxQPfQ=
Focus on Total Value medium success

Emphasize the total value MoEngage's platform brings through its unique features like cross-channel marketing, customer insights, and real-time transactional alerts, especially its ability to engage over 1 trillion data points monthly.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFWKgoQS1Eud9o15hW2gFe7p9XV5_xTdQSA-akXJ9vc8PwiOhpjDZCS6oBUcypV0qJPsQ-T2M2iEbSXsLgAOyn9Mmlnm3q1lOJBuPHrXTj_MlNzANtv84_AOc6sLOx71e1ii0K1
Timing of Purchase medium success

The months of March and September are suggested as potentially favorable times to buy.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFWKgoQS1Eud9o15hW2gFe7p9XV5_xTdQSA-akXJ9vc8PwiOhpjDZCS6oBUcypV0qJPsQ-T2M2iEbSXsLgAOyn9Mmlnm3q1lOJBuPHrXTj_MlNzANtv84_AOc6sLOx71e1ii0K1
High success Medium Low / difficult

Full negotiation guide →

MoEngage (omnichannel engagement) Pricing FAQ

01 Is there a free plan available?

MoEngage does not offer a free plan.

02 What are the available pricing tiers?

The available pricing tiers are MoEngage Inform, Growth, Enterprise, and MoEngage Personalize.

03 How is pricing determined?

All MoEngage plans have custom pricing. You will need to contact MoEngage for a quote.

Is this pricing incorrect? — we'll verify and update it.