NICE CXone vs Five9
Contact Center / CCaaS pricing comparison · 2026
NICE CXone pricing ranges from $110–$249/month, while Five9 ranges from $119–$159/month. Five9 is typically 18% more affordable, though your actual cost depends on tier and team size.
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NICE CXone and Five9 both operate in the contact center / ccaas category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | NICE CXone | Five9 |
|---|---|---|
| CXone Mpower Omnichannel Suite | $110 / | $119 / |
| CXone Mpower Essential Suite | $135 / | $159 / |
| CXone Mpower Core Suite | $169 / | Custom |
| CXone Mpower Complete Suite | $209 / | Custom |
| CXone Mpower Ultimate Suite | $249 / | Custom |