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8x8 Contact Center

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Last verified:
High confidence

8x8 Contact Center uses custom pricing as of August 2026. Contact 8x8 Contact Center directly for a personalized quote. The median contract is $37,500/year based on 6 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

8x8 Contact Center offers 1 pricing tiers: 8x8 Contact Center.

Compared to other contact center / ccaas software, 8x8 Contact Center is positioned at the budget-friendly price point.

  • Median contract: $37,500/yr from 6 buyer reports Directional
  • 1 documented hidden costs beyond list price
  • G2 rating: 4.1 out of 5 from 256 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does 8x8 Contact Center cost?

8x8 Contact Center uses custom pricing across 1 plan. Contact 8x8 Contact Center directly for a personalized quote. Plans include 8x8 Contact Center (custom pricing).

8x8 Contact Center Pricing Overview

8x8 Contact Center uses custom pricing — contact their sales team for a quote. The 8x8 Contact Center plan requires contacting sales for a custom quote.

The median 8x8 Contact Center customer pays $37,500/year based on 6 verified purchases.

There are at least 1 documented hidden costs beyond 8x8 Contact Center's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

Request 8x8 Contact Center Pricing

8x8 Contact Center offers a custom pricing model. Contact the sales team for specific pricing details.

How 8x8 Contact Center Pricing Compares

Compare 8x8 Contact Center pricing against top alternatives in Contact Center / CCaaS.

Aircall $30-$70/month View pricing → Five9 $119-$159/month View pricing → Genesys Cloud $75-$240/month View pricing →

Compare 8x8 Contact Center vs Alternatives

Before committing to 8x8 Contact Center, compare pricing with these 3 alternatives in the same category.

VSAircall
From $30/month

Small teams needing a straightforward cloud phone system

Compare pricing
VSFive9
From $119/month

Organizations needing digital channels only without voice

Compare pricing
VSGenesys Cloud
From $75/month

Voice contact centers

Compare pricing

All 8x8 Contact Center alternatives & migration guides

What Companies Actually Pay for 8x8 Contact Center

The median 8x8 Contact Center buyer pays $37,500/year based on 6 verified purchase transactions.

What companies actually pay $37,500/yr Median across 6 third-party buyer reports Directional
Review scores
TrustRadius 9out of 10 (388)
Trustpilot 2.9out of 5 (619)
G2 4.1out of 5 (256)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
missing features such as custom report groupinglimited warm transfer optionsPoor customer supportlong wait times
Source: aggregated from 6 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How 8x8 Contact Center Pricing Compares

Software Starting Price Top Price
8x8 Contact Center Custom Custom
Aircall $30/month $70/month
Five9 $119/month $159/month
Genesys Cloud $75/month $240/month
NICE CXone $110/month $249/month
Talkdesk $85/month $225/month

Browse all Contact Center / CCaaS pricing →

1 8x8 Contact Center Hidden Costs Beyond the List Price

Beyond the listed price, 8x8 Contact Center has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Professional Services $5,000 to $50,000+
    high 1 source
    industry "Professional Services: For complex deployments, professional services covering configuration, integrations, data migration, and training can range from $5,000 to $50,000+, depending on the scope."
Tip

Ask your 8x8 Contact Center sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 2 source citations total.

8x8 Contact Center Pricing FAQ

01 Is there a free plan available?

There is no free plan available for 8x8 Contact Center.

02 What is the pricing for 8x8 Contact Center?

8x8 Contact Center has custom pricing. Please contact sales for a quote.

03 Does 8x8 Contact Center offer annual billing?

8x8 Contact Center has custom pricing and does not publicly list annual billing options.

Is this pricing incorrect? — we'll verify and update it.