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Aircall costs $30 to $70 per month as of August 2026, with 3 plans available. Plans: Essentials at $40/month, and Professional at $70/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Aircall offers 3 pricing tiers: Essentials, Professional, Custom. Paid plans include Essentials at $40/user/month, Professional at $70/user/month. The Professional plan is growing sales and support teams needing advanced productivity tools.

Last verified: | Sources: 1 pricing pages and reviews
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Aircall lists $30-$70/month, but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: annual contract lock-in with no post-renewal flexibility, full extra month charged during number porting, sms feature delays with no service credit. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Annual contract lock-in with no post-renewal flexibility

high addon

Aircall's annual contracts auto-renew and support offers no flexibility after the renewal date, even when customers contact them within days of an unwanted renewal and have not used the service. Users report being charged the full annual fee with no prorated refund option.

trustpilot

We canceled our subscription just three days after the annual renewal because we were no longer using the product. We contacted customer support immediately, explained that we hadn't used the service since the renewal, and requested a refund for the approximately $2,000 charge. Unfortunately, our request was denied with no flexibility or consideration, despite the fact that we reached out almost immediately after renewal and had not used the product.

trustpilot

Twice forced into unwanted extensions: missed a cancellation deadline with zero flexibility, then a full extra month at full price just to port our number out (16-20 day process, but no reduced/number-only option offered). Pricing/terms are opaque until you dig. Any flexibility only came after we pushed back hard.

2

Full extra month charged during number porting

medium migration

When leaving Aircall, customers must pay a full extra month at full price to port their phone numbers out. The porting process takes 16-20 days, and Aircall offers no reduced or number-only pricing option during this transition period.

trustpilot

Twice forced into unwanted extensions: missed a cancellation deadline with zero flexibility, then a full extra month at full price just to port our number out (16-20 day process, but no reduced/number-only option offered).

3

SMS feature delays with no service credit

high addon

Users report waiting 3-4 months for SMS functionality to activate on U.S. numbers while being billed the full annual subscription. When customers attempt to cancel due to non-delivery of SMS, they are held to the annual contract regardless.

trustpilot

It took us three months to activate SMS on our U.S. number while the team kept promising...

trustpilot

4 months later I still can't text after about going back and forth with their support team fixing the supposed issue. They kept blaming it on upstream provider and giving new reasons why I can't text, I would fix them wait forever only to be denied texting again. This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel. When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.

4

Recurring billing errors requiring manual intervention

medium overage

Multiple users report being overcharged for additional user seats across multiple billing cycles, and in at least one case being double-charged the full annual subscription (over $5,000). Resolving overcharges requires significant effort; annual prepayments may be held as credits rather than refunded.

trustpilot

We were overcharged for 1 additional user 2 years in a row, and we had to go back and forth to get a refund.

trustpilot

2 days later, you charge us "again" for the annual subscription (over $5k). Ok, sh*t happens, so I go request to get the refund. Only that live chat/support is gone, customer success email also doesn't work anymore. The AI support is useless for this and keeps directing me to create a support ticket. Which I did, 9 DAYS ago, no response until now.

5

Minimum 3-user license requirement

medium addon

Aircall requires a minimum of 3 user licenses, meaning teams of 1-2 people must pay for unused seats. On the Essentials plan, this floor costs $1,440/year regardless of how many seats are actually needed.

trustpilot

Requires minimum 3 user licenses

6

Phone numbers flagged as spam — hidden cost for sales teams

high overage

Users report that Aircall phone numbers are frequently flagged as spam by carriers, causing calls to go directly to voicemail or through screening processes. For sales organizations this translates directly into lost revenue.

trustpilot

Aircall is similar to any VOIP phone provide, your numbers get flagged as SPAM. I DO NOT Recommend for any sales organization, as you'd just be throwing sales down the drain. Calls go straight to a screening process or go straight to voicemail and never get returned. It's junk, complete JUNK.

Frequently Asked Questions

01 What hidden costs should I budget for with Aircall?

Beyond the license fee, budget for: Annual contract lock-in with no post-renewal flexibility ($1,440-$25,200); Full extra month charged during number porting ($120-$840); SMS feature delays with no service credit (25-35% of license costs); Recurring billing errors requiring manual intervention ($500-$5,000); Minimum 3-user license requirement ($40-$70/user/month); Phone numbers flagged as spam — hidden cost for sales teams (10-30% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Aircall charge for implementation?

Implementation costs for Aircall vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Aircall support cost?

Premium support pricing for Aircall depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Aircall?

Multiple users report being overcharged for additional user seats across multiple billing cycles, and in at least one case being double-charged the full annual subscription (over $5,000). Resolving overcharges requires significant effort; annual prepayments may be held as credits rather than refunded. Estimated impact: $500-$5,000.

05 What add-ons cost extra with Aircall?

Add-on pricing for Aircall varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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