LiveAgent vs Pylon
Help Desk/Support pricing comparison · 2026
LiveAgent pricing ranges from $15–$85/agent/month, while Pylon ranges from $59–$139/seat/month. LiveAgent is typically 44% more affordable, though your actual cost depends on tier and team size.
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LiveAgent and Pylon both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | LiveAgent | Pylon |
|---|---|---|
| Small | $19 /agent/month | $70 /seat/month |
| Medium | $35 /agent/month | $118 /seat/month |
| Large | $59 /agent/month | Custom |
| Enterprise | $85 /agent/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
LiveAgent
3 scenarios$45/month
Small Team Setup
$145/month
Growing Business
$690/month
Enterprise Support
Pylon
5 scenarios$2,124/year ($177/month)
Small B2B Team on Starter
$5,340/year ($445/month base)
Growing Team on Professional
$16,680/year ($1,390/month base)
Enterprise Team
Market Intelligence
LiveAgent
- Median annual cost
- $250,000
- Based on
- 5 deals
Pylon
- Median annual cost
- $100,800 0 0