HappyFox vs LiveAgent Pricing (2026)
Compare / HappyFox vs LiveAgent
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Team size
25 seats

HappyFox vs LiveAgent

Help Desk pricing comparison · 2026

HappyFox costs $29–$119/user/mo, while LiveAgent starts at $19/user/mo. LiveAgent is typically 32% more affordable, though your actual cost depends on tier and team size.

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Compare
2 products · Help Desk
Side-by-side · live
HappyFox
HappyFox is a cloud-based help desk software that streamlines customer support operations
verified 7d ago
$21K $250K
View pricing →
LiveAgent
LiveAgent pricing starts at $19/agent/month ($15/agent/month on annual billing) for the Sm
verified 4mo ago
$21K $250K
View pricing →
Annual license estimate
LiveAgent costs $15K less than HappyFox · 25 seats where applicable
Cheapest $5.7K
Spread 72%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team
$21K/yr
year 1 license · $69/seat
Starter
$5.7K/yr
year 1 license · $19/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$250K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
1 contract
Last verified 1w ago
Confidence High confidence
Sources 15 sourced facts
10 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 4mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
4 documented
  • No Refunds on Annual Prepaid Plans
    5-15% of license costs
    2 sources
  • Auto-Renewal Lock-In with Junk-Mail Renewal Notices
    5-10% of license costs
    2 sources
  • Slow Technical Support Causing Extended Downtime
    5-20% of license costs
    3 sources
  • VoIP and Call Center Feature Unreliability
    5-15% of license costs
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

HappyFox
LiveAgent
Auto-renewal
Yes
Yes
Cancellation
at least 30 days prior to the expiration of the current term or the commencement of the next renewal term
—
Commitment
✓ monthly and annual subscription periods
—
Price escalation
—
No published schedule; no source evidence of mid-contract price increases
Can downgrade
—
No
Based on 4 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Small teams up to 5 agents needing basic help desk functionality
Watch out
Cost/Pricing Structure
Trustpilot
2.3out of 5 (23)
Best for
Small teams managing basic help desk operations
Watch out
No refunds on annual plans, even for same-day agent removal requests
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit HappyFox pricing
Discount programs →
Visit LiveAgent pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Help Desk

HappyFox

$29–$119
/user/mo
4 plans
Full pricing breakdown →
VS
Help Desk

LiveAgent

From $19
/user/mo
6 plans
Full pricing breakdown →

HappyFox and LiveAgent both operate in the help desk category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HappyFox LiveAgent
Basic $29 /agent/month $19 /agent/month
Team $69 /agent/month $19 /user/month
Pro $119 /agent/month $35 /agent/month
Enterprise Pro Custom $59 /agent/month
Business — $59 /user/month
Enterprise — $4K /month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HappyFox

2 scenarios
$72/month ($24 × 3 agents)
Small Team - Basic Plan
Basic plan with core features
$392/month ($49 × 8 agents)
Growing Company - Team Plan
Team plan with multi-brand support

LiveAgent

3 scenarios
$45/month
Small Team Setup
$145/month
Growing Business
$900/year ($15/agent/month × 5 agents × 12 months)
Small Team (5 Agents) — Small Plan, Annual

Contract Terms

Term HappyFox LiveAgent
Auto-renewal Yes Yes
Cancellation at least 30 days prior to the expiration of the current term or the commencement of the next renewal term —
Minimum commitment monthly and annual subscription periods —
Price escalation — No published schedule; no source evidence of mid-contract price increases
Can downgrade — No

Continue researching

HappyFox

LiveAgent

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