Intercom vs LiveAgent
Help Desk/Support pricing comparison · 2026
Intercom pricing ranges from $29–$132/month, while LiveAgent ranges from $15–$85/agent/month. LiveAgent is typically 41% more affordable, though your actual cost depends on tier and team size.
VS
Intercom and LiveAgent both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Intercom | LiveAgent |
|---|---|---|
| Essential | $29 /user/month | $19 /agent/month |
| Advanced | $85 /user/month | $35 /agent/month |
| Expert | $132 /user/month | $59 /agent/month |
| Fin AI Agent (Standalone) | Custom | $85 /agent/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Intercom
9 scenarios$39/month
Starter Setup
$99/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
LiveAgent
3 scenarios$45/month
Small Team Setup
$145/month
Growing Business
$690/month
Enterprise Support
Market Intelligence
Intercom
- Median annual cost
- $1,020
- Average negotiated discount
- 25% 0
LiveAgent
- Median annual cost
- $250,000
- Based on
- 5 deals