LiveAgent vs Help Scout
Help Desk/Support pricing comparison · 2026
LiveAgent pricing ranges from $15–$85/agent/month, while Help Scout ranges from $0–$75/user/month. Help Scout is typically 10% more affordable, though your actual cost depends on tier and team size.
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LiveAgent and Help Scout both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | LiveAgent | Help Scout |
|---|---|---|
| Small | $19 /agent/month | Free /month |
| Medium | $35 /agent/month | $25 /user/month |
| Large | $59 /agent/month | $45 /user/month |
| Enterprise | $85 /agent/month | $75 /user/month |
| AI Answers | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
LiveAgent
3 scenarios$45/month
Small Team Setup
$145/month
Growing Business
$690/month
Enterprise Support
Help Scout
3 scenarios$25/month
Starter Setup
$50/month
Growing Business
$65/month
Enterprise Setup
Market Intelligence
LiveAgent
- Median annual cost
- $250,000
- Based on
- 5 deals
Help Scout
- Median annual cost
- $588
- Based on
- 137 deals