Freshdesk vs LiveAgent
Help Desk/Support pricing comparison · 2026
Freshdesk pricing ranges from $0–$89/agent/month, while LiveAgent ranges from $15–$85/agent/month. Freshdesk is typically 26% more affordable, though your actual cost depends on tier and team size.
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Freshdesk and LiveAgent both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Freshdesk | LiveAgent |
|---|---|---|
| Free | Free /month | $19 /agent/month |
| Growth | $19 /agent/month | $35 /agent/month |
| Pro | $55 /agent/month | $59 /agent/month |
| Enterprise | $89 /agent/month | $85 /agent/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Freshdesk
7 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$59/month
Growing Business
$95/month
Enterprise Setup
LiveAgent
3 scenarios$45/month
Small Team Setup
$145/month
Growing Business
$690/month
Enterprise Support
Market Intelligence
Freshdesk
- Median annual cost
- $324
- Based on
- 74 deals
LiveAgent
- Median annual cost
- $250,000
- Based on
- 5 deals