Quick Answer
Last verified:
High confidence

Gusto costs Free to $180 per month as of April 2026, with 4 plans available including a free tier. Plans: Simple at $49/month, Plus at $80/month, Premium at $180/month, and Contractor Only (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Gusto offers 4 pricing tiers: Simple, Plus, Premium, Contractor Only. A free plan is available. Paid plans include Simple at $49/month, Plus at $80/month, Premium at $180/month. The Plus plan is businesses needing advanced payroll and benefits (best value).

Compared to other hr/hris software, Gusto is positioned at the mid-market price point.

  • 8 documented hidden costs beyond list price

How much does Gusto cost?

Gusto offers a free plan with 3 paid tiers from $49 to $180/month. Plans include Simple at $49/month, Plus at $80/month, Premium at $180/month, Contractor Only (free).

Gusto Pricing Overview

Gusto has 4 pricing plans, including a free tier. Paid plans range from $0 to $180/month. The Simple plan costs $49/month, best for small businesses needing single-state payroll. The Plus plan costs $80/month, best for businesses needing advanced payroll and benefits (best value). The Premium plan costs $180/month, best for scaling businesses with dedicated support. The Contractor Only plan is free and is best for contractor-only businesses (limited time offer).

There are at least 8 documented hidden costs beyond Gusto's list price, including implementation, training, and add-on fees.

This pricing was last verified in April 1, 2026 from 9 independent sources.

Gusto is an all-in-one payroll, benefits, and HR platform designed for small businesses. Launched in 2011 as ZenPayroll, Gusto now serves over 300,000 businesses across the United States, offering a modern, intuitive approach to payroll processing and HR management.

Gusto pricing in 2026 starts at $49/month plus $6/employee for the Simple plan (increased from $40 in early 2025). The Plus plan costs $80/month plus $12/employee for multi-state payroll and advanced tools, while Premium runs $180/month plus $22/employee with dedicated support. Unlike standalone HR platforms, Gusto combines full-service payroll with benefits administration and HR tools in one integrated system.

How Gusto Pricing Compares

Compare Gusto pricing against top alternatives in HR/HRIS.

All Gusto Plans & Pricing

Plan Monthly Annual Best For
Simple states: 1perPersonFee: 6 $49 /month $588 /year Small businesses needing single-state payroll
Plus states: unlimitedperPersonFee: 12 $80 /month $960 /year Businesses needing advanced payroll and benefits (best value)
Premium states: unlimitedperPersonFee: 22 $180 /month $2160 /year Scaling businesses with dedicated support
Contractor Only employees: 0perPersonFee: 6 Free Free Contractor-only businesses (limited time offer)
View all features by plan

Simple

  • Single-state payroll
  • Unlimited payrolls per month
  • Tax filings and payments
  • Basic PTO policies

Plus

  • Multi-state payroll
  • Next-day pay
  • Time Tracking
  • Advanced payroll
  • Benefits
  • HR

Premium

  • Dedicated Service Advisor
  • HR experts access
  • Performance & compensation management
  • Custom reports
  • Priority support
  • Payroll migration

Contractor Only

  • Domestic contractor payments
  • 4 day pay
  • Form 1099 creation

Compare Gusto vs Alternatives

Before committing to Gusto, compare pricing with these 3 alternatives in the same category.

All Gusto alternatives & migration guides

What Companies Actually Pay for Gusto

Review scores
TrustRadius 10/10 (6)
Trustpilot 3.2/5 (25)
Top pricing complaints
Customer service difficult to reach, mostly automated botsPlatform expensive for small businessesHard to make changes after initial setupBenefits management errors and compliance issues

Gusto Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Starter Setup $35 Year 1 total

A small business getting started with Gusto on the Contractor Only plan

Growing Business $80 Year 1 total

A mid-size business using Gusto on the Plus plan

Enterprise Setup $180 Year 1 total

A large organization using Gusto on the Premium plan

5-Person Team on Simple Plan $79 Year 1 total
base $49
for 5 employees at $6/employee $30
Total $79

Small team using the Simple plan for basic payroll and compliance

Contractor-Only Business $0 Year 1 total
free Contractor Only plan
Total $0

Business paying only contractors with no W-2 employees

How Gusto Pricing Compares

Software Starting Price Top Price
Gusto Free $180/month
ADP $10/user/month $25/user/month
ADP Workforce Now $10/user/month $25/user/month
BambooHR $10/employee/month $250/employee/month
Darwinbox $3/employee/month $25/employee/month
Deel $20/contractor/month $599/contractor/month

8 Gusto Hidden Costs Beyond the List Price

Beyond the listed price, Gusto has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Add-on service costs 10-20% of license costs
    medium 2 sources
    TrustRadius "Limit the add on costs for certain services."
    Hacker News "I do think it's a bit expensive for what you get."
  • Per-Employee Costs Scale Quickly $6-$12/user/month
    medium 1 source
    Reddit "Cost per person can become expensive as company size increases"
  • Additional Software Needed for Full Functionality $20-$50/month
    low 1 source
    Reddit "Lacks invoicing and accounts receivable capabilities"
    Reddit "Limited availability of mobile applications"
  • Complex Contractor Payroll Processing 2-5 hours/month
    low 1 source
    Reddit "More complex payroll processing for contractors"
  • Limited Customer Service Access $0/user/month
    medium 3 sources
    Trustpilot "It was easy to set up, but hard to make changes once things were set up and impossible to communicate with anyone from Gusto - you could only ever talk to a useless bot. Also very expensive for the se..."
    Trustpilot "I wish I had visited these reviews before signing on with Gusto. The overall sentiment here is spot on. The platform itself is fine. The issue is their customer service. They were remarkable unhelpful..."
    Trustpilot "This company has terrible customer support. No one has any answers, and i've been waiting 6 hours for a simple answer to what date is my Health insurance open enrollment. Imagine getting this mess..."
  • Premium Tier Required for Tax Automation $180/user/month
    medium 1 source
    Reddit "I really liked gusto but couldn’t do it cause of the pricing of the tier that automates the tax burden."
  • Benefits Management Errors 5-10% of license costs
    high 2 sources
    Trustpilot "Works ok for a simple small business but benefits management is highly error prone with poor customer service. Payroll service is not fully compliant with California labor law. More specifically, ov..."
    Trustpilot "We unfortunately suffered revenue loss after being penalized for their internal error. They somewhat conc..."
  • Post-Setup Modification Difficulty $0/user/month
    low 1 source
    Trustpilot "It was easy to set up, but hard to make changes once things were set up and impossible to communicate with anyone from Gusto - you could only ever talk to a useless bot. Also very expensive for the se..."
Tip

Ask your Gusto sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
TrustRadius Enterprise reviews Hacker News Tech community Reddit User discussions Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 16 source citations total.

Gusto Contract Terms

Gusto contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Monthly subscription

How to Negotiate Gusto Pricing

Gusto contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Per-Employee Fees Add Up — Audit Headcount Before Renewal high success

Gusto charges a base fee plus $6-12/employee/month depending on tier. Before each renewal, audit your actual headcount and ensure terminated employees are fully offboarded. Overcounting by even 5 employees costs $360-720/year unnecessarily.

Gusto pricing documentation
Compare Rippling and ADP Run for Competitive Leverage medium success

Rippling starts at $8/user/month and ADP Run is competitively priced. Get quotes from both before engaging Gusto on renewal pricing — Gusto's customer retention team will often offer 10-15% discounts to prevent switches to Rippling for growing companies.

HR/payroll platform pricing comparison
Simple vs Plus Gap — Negotiate Plus Features at Simple Pricing medium success

Gusto Simple at $49/month + $6/employee vs Plus at $80/month + $12/employee — the Plus base fee is 63% higher and the per-employee fee doubles. If your primary Plus need is time tracking or hiring tools, negotiate to have those features enabled on Simple before upgrading.

Gusto tier comparison

Full negotiation guide →

Gusto Pricing FAQ

01 How much does Gusto cost?

Gusto costs $49/month + $6/employee for Simple, $80/month + $12/employee for Plus, and $180/month + $22/employee for Premium. Contractor Only is $35/month + $6/contractor. For a 10-person team, expect to pay $109-400/month depending on the plan.

02 How much does Gusto cost per employee in 2026?

In 2026, Gusto per-employee pricing is: Simple $6/employee/month, Plus $12/employee/month, Premium $22/employee/month. Add the base fee ($49-180/month) to get total cost. For a 10-person team on Simple: $49 + (10 x $6) = $109/month.

03 Does Gusto have a free plan?

No, Gusto does not offer a free plan. They provide a 30-day free trial and often run promotions offering 3 months free for new customers. The Contractor Only plan at $35/month + $6/contractor is the most affordable option.

04 What hidden costs should I expect with Gusto?

Hidden costs include additional fees for multi-state payroll on Simple plan, benefits administration add-ons ($10-30/employee/month), international contractor payments, and R&D tax credit services. Year-end forms are included but errors may incur refiling costs.

05 Can I negotiate Gusto pricing?

Gusto's Simple and Plus pricing is generally fixed. Premium pricing is custom and negotiable based on company size, typically offering 10-15% discounts for annual prepayment or companies with 50+ employees. Contact sales for enterprise deals.

06 Is annual billing cheaper with Gusto?

Gusto offers annual prepayment discounts of 10-20% off monthly pricing for some plans. Contact sales for current annual discount rates. Most customers stay on monthly billing for flexibility.

07 Gusto vs BambooHR: Which is cheaper?

Gusto includes payroll ($49+ base fee) while BambooHR is HR-only at $10-22/employee/month. For a 10-person team, Gusto Simple costs ~$109/month with payroll included. BambooHR costs ~$100/month but requires separate payroll software adding $30-50/month. For payroll+HR, Gusto offers better value.

08 What's included in Gusto Premium?

Gusto Premium ($180/month + $22/employee) includes a dedicated customer success manager, HR resource center, certified HR expert assistance, compliance alerts, payroll migration, priority support, and custom reporting. Best for companies needing hands-on HR guidance and compliance help.

09 Does Gusto offer startup discounts?

Yes, Gusto offers startup discounts through various accelerator partnerships and frequently runs promotions for new businesses. Discounts typically range from 3-6 months free. Check for current promotions or ask about partnership deals.

10 Does Gusto handle local and metro taxes correctly?

Some users have reported issues with local tax support. One reviewer noted that Gusto does not support Portland Metro taxes, and experienced problems with state tax setup not being completed correctly. If your location has specialized local tax requirements, verify Gusto's support before committing.

11 Can I use Gusto for contractor-only payroll?

Yes, Gusto offers a free Contractor Only plan at $0/month specifically for businesses that only pay contractors. If you have both employees and contractors, you'll need one of the paid plans (Simple at $49/month, Plus at $80/month, or Premium at $180/month).

12 Is Gusto suitable for S-corp payroll?

Yes, Gusto supports S-corp payroll and has tools to help calculate reasonable compensation for officers. One user noted that after electing S-corp status, Gusto helped handle the more complex payroll requirements including mandatory salary payments and proper tax withholding.

13 How responsive is Gusto's customer support?

Customer service experiences vary significantly. Some users report quick, friendly support with short wait times, while others describe long hold times (6+ hours), difficulty reaching human representatives, and being routed to unhelpful chatbots. Support quality appears inconsistent.

14 What's included in Gusto's Simple plan at $49/month?

The Simple plan ($49/month base + $6/month per person) includes full-service single-state payroll, employee profiles, employee self-service portal, and basic hiring tools. This plan automates tax filing and compliance support, making it suitable for small businesses with straightforward payroll needs in a single state.

15 When do I need to upgrade from Simple to Plus?

You'll need the Plus plan ($80/month base + $9/month per person) if you operate in multiple states, need next-day direct deposit instead of the standard 2-day processing, want advanced hiring tools, or require time tracking functionality. The Plus plan also includes all Simple features plus multi-state payroll support.

16 Does Gusto integrate with accounting software?

Yes, Gusto integrates with leading accounting software platforms. However, Gusto itself lacks invoicing and accounts receivable capabilities, so you'll need separate accounting software for a complete financial management solution. The integration allows payroll data to sync automatically with your accounting platform.

17 Is Gusto expensive for small businesses?

Gusto pricing starts at $49/month for the Simple plan, plus $6 per employee per month. For a 5-person team, this totals $79/month. Some users report this is expensive for very small businesses, especially compared to the value received. One reviewer noted 'Cost is difficult for my company of 5 employees.' However, others find it reasonably priced for the automation and tax compliance features included.

18 Do I need the Premium plan for full tax automation?

Yes, according to user reports, full tax automation features are only available on the Premium plan at $180/month base fee, plus $12 per employee per month. One user noted they 'couldn’t do it cause of the pricing of the tier that automates the tax burden.' The Simple and Plus plans handle basic tax filing but may require more manual oversight.

19 Can I use Gusto for both employees and contractors?

Yes, but there's a cost structure difference. The free Contractor Only plan works if you only have contractors. Once you add W-2 employees, you need to upgrade to at least the Simple plan ($49/month base + $6/employee). You can then manage both employees and contractors on the same platform, though some users report contractor payroll processing is more complex than employee payroll.

Is this pricing incorrect? — we'll verify and update it.