How Much Does CRM Software Cost in 2026?
CRM software is billed per user, typically $0 to $550 per user/month across 18 tools; billed as a flat monthly fee, typically $0 to $499 per month across 3 tools. 10 of the 22 tools we track offer a free tier.
What you will actually pay
- Cheapest paid plan: Close at $9 per user/month.
- Typical spend: $70 per user/month, the median across the 18 tools billed per user in this category.
CRM pricing, cheapest first
| Product | Price range | Billing unit | Free tier |
|---|---|---|---|
| Zoho CRM | $0–$40 | user/month | Yes |
| Clarify | $0–$50 | month | Yes |
| Freshsales | $0–$71 | user/month | Yes |
| Capsule CRM | $0–$75 | user/month | Yes |
| Insightly CRM | $0–$99 | user/month | Yes |
| Close | $0–$139 | user/month | Yes |
| HubSpot CRM | $0–$150 | user/month | Yes |
| Streak | $0–$159 | user/month | Yes |
| Bitrix24 CRM | $0–$499 | organization/month | Yes |
| Salesforce | $0–$550 | user/month | Yes |
| Copper | $9–$134 | user/month | — |
| monday CRM | $12–$41 | user/month | — |
| Nutshell | $13–$79 | user/month | — |
| Pipedrive | $14–$79 | user/month | — |
| Less Annoying CRM | $15–$15 | per user per month | — |
| Apptivo CRM | $15–$50 | user/mo | — |
| Zendesk Sell | $25–$219 | user/month | — |
| Salesflare | $29–$124 | per user | — |
| Folk CRM | $30–$100 | user/month | — |
| Microsoft Dynamics 365 | $50–$150 | user/month | — |
| SugarCRM | $59–$1000 | user/month | — |
| Keap | $299–$299 | month | — |
01 How much does crm software cost?
CRM software is billed per user, typically $0 to $550 per user/month across 18 tools; billed as a flat monthly fee, typically $0 to $499 per month across 3 tools. 10 of the 22 tools we track offer a free tier.
02 What is the cheapest crm software?
The lowest paid entry point we track is Close at $9 per user/month. 10 tools also offer a free tier, including Capsule CRM, Bitrix24 CRM, Close — free plans are usually capped on seats, usage or features rather than being time-limited.
03 Why do crm prices vary so widely?
Because the tools are not billed the same way. 18 are billed per user at $0–$550 per user/month, and 3 are billed as a flat monthly fee at $0–$499 per month. Those numbers are not directly comparable — a $50 per-user plan and a $50 flat plan cost very different amounts at 20 seats, so compare within a billing model, not across them.
04 Is there free crm software?
Yes — 10 of 22 crm tools we track have a plan at $0: Capsule CRM, Bitrix24 CRM, Close, Freshsales, HubSpot CRM, Insightly CRM, and 4 more. Check whether each is a permanent free plan or a time-limited trial before committing; each product profile records which.
05 How does CostBench verify these crm prices?
Every price on this page is read from the vendor's own public pricing page and re-checked on a schedule, with the verification date recorded per product. Ranges show the 90th-percentile high rather than the maximum, and outliers more than 20× the category median are held out of the headline range so a single enterprise contract value cannot distort it — those products still appear in the table below with their verified prices.