Quick Answer
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Salesforce costs Free to $550 per user/month as of August 2026, with 6 plans available including a free tier. Plans: Free Suite (free), Starter Suite at $25/user/month, Pro Suite at $100/user/month, Enterprise at $175/user/month, Unlimited at $350/user/month, and Agentforce 1 Sales at $550/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Salesforce offers 6 pricing tiers: Free Suite, Starter Suite, Pro Suite, Enterprise, Unlimited, Agentforce 1 Sales. A free plan is available. Paid plans include Starter Suite at $25/user/month, Pro Suite at $100/user/month, Enterprise at $175/user/month. The Starter Suite plan is small businesses scaling up.

Last verified: | Sources: 13 pricing pages and reviews
Freemium plan type

Yes, Salesforce offers a freemium plan as of August 2026. The free tier includes 3 features with limits on users. Paid plans start at $25/user/month (Starter Suite). Pricing verified from 13 sources by CostBench.

Freemium

Salesforce offers a freemium model with limited features; upgrade to unlock more.

What's Included in the Free Plan

  • Lead, account, contact, opportunity management
  • Connected Slack conversations
  • Simple email marketing
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What's NOT Included (Paid Only)

  • Lead, account, contact, and opportunity management
  • Built-in sales flows and lead routing
  • AI automatically syncs emails, events, and contacts
  • Dynamic email marketing and analytics

Free Plan Limits

Limit Free Plan Paid Plans
users 2

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like Lead, account, contact, and opportunity management or Built-in sales flows and lead routing
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Credit card not required to start
  • ! Data preserved if you subscribe within 30 days
  • ! Limited user count during trial period

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Starter Suite Plan Comparison

Free Suite $0
Features 3 included 4+ included
Support Community/Email Priority Support
Branding Salesforce branding Your branding
Best For Individuals and small teams (max 2 users) Small businesses scaling up

Frequently Asked Questions

01 Is Salesforce free?

Yes, Salesforce offers a freemium plan with 3 core features included. However, there are limits on users that may require upgrading.

02 What's included in Salesforce's free plan?

Salesforce's free plan includes: Lead, account, contact, opportunity management, Connected Slack conversations, Simple email marketing. Key limits include users: 2.

03 What's NOT included in Salesforce's free plan?

The free plan excludes: Lead, account, contact, and opportunity management, Built-in sales flows and lead routing, AI automatically syncs emails, events, and contacts, Dynamic email marketing and analytics. You'll also have Salesforce branding and limited support options.

04 When should I upgrade from Salesforce's free plan?

Consider upgrading when: you hit user or storage limits, need features like Lead, account, contact, and opportunity management or Built-in sales flows and lead routing, require premium support, or want to remove branding. The cheapest paid plan starts at $25/user/month.

05 Is Salesforce's free plan really free forever?

Yes, Salesforce's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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