Zendesk Sell vs Insightly CRM Pricing (2026)

Zendesk Sell vs Insightly CRM

CRM pricing comparison · 2026

Zendesk Sell pricing ranges from $25–$219/user/month, while Insightly CRM ranges from $0–$99/user/month. Insightly CRM is typically 55% more affordable, though your actual cost depends on tier and team size.

CRM

Zendesk Sell

$25–$219
/user/month
4 plans
Full pricing breakdown →
VS
CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →

Zendesk Sell and Insightly CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Zendesk Sell Insightly CRM
Sell Team $25 / Free /month
Sell Growth $69 / $29 /seat/month
Sell Professional $149 / $49 /seat/month
Sell Enterprise $219 / $99 /seat/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Zendesk Sell

4 scenarios
$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
See all 4 scenarios →

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

Market Intelligence

Zendesk Sell

Median annual cost
$690
Based on
107 deals

Insightly CRM

Median annual cost
$360
Based on
47 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Zendesk Sell 3 hidden costs

medium
Prospecting Enrichment Add-on $27/user/month
high
Forced Subscription Period After Cancellation $177
medium
Enterprise Features Require Higher Tier Plans $30-$200/user/month
See all Zendesk Sell hidden costs →

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

Contract Terms

Term Zendesk Sell Insightly CRM
Auto-renewal Yes Yes
Cancellation Must cancel via software login interface only Not disclosed in sources
Minimum commitment Annual billing standard 1 year
Price escalation No published schedule Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade No Yes