Pipedrive vs Zendesk Sell Pricing (2026)

Pipedrive vs Zendesk Sell

CRM pricing comparison · 2026

Pipedrive pricing ranges from $14–$89/user/month, while Zendesk Sell ranges from $25–$219/user/month. Pipedrive is typically 55% more affordable, though your actual cost depends on tier and team size.

CRM

Pipedrive

$14–$89
/user/month
4 plans
Full pricing breakdown →
VS
CRM

Zendesk Sell

$25–$219
/user/month
4 plans
Full pricing breakdown →

Pipedrive and Zendesk Sell both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Pipedrive Zendesk Sell
Lite $19 / $25 /
Growth $34 / $69 /
Premium $64 / $149 /
Ultimate $89 / $219 /

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Pipedrive

6 scenarios
$343/month ($4,116/year)
7-User Team with 100K Contacts
$343 for users (7 x $49). Contact storage is unlimited on all plans, so 100K contacts costs the same as 1K contacts.
$555/month ($6,660/year)
10-Person Sales Team
$490 for users (10 x $49) + $32.50 LeadBooster + $32.50 Smart Docs
$2,046/month ($24,552/year)
30-Person Company
$1,920 for users (30 x $64) + $32.50 LeadBooster + $41 Web Visitors + $13.33 Campaigns + $32.50 Smart Docs + $6.70 Projects
See all 6 scenarios →

Zendesk Sell

4 scenarios
$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
See all 4 scenarios →

Market Intelligence

Pipedrive

Median annual cost
$800
Based on
67 deals

Zendesk Sell

Median annual cost
$690
Based on
107 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Pipedrive 4 hidden costs

medium
Add-on Features and Campaigns Module 5-15% of license costs
medium
Advanced Features Locked Behind Higher Tiers $20-50/user/month
medium
Scaling Costs with User Growth 10-20% increase as team grows
low
Pricing Transparency During Trial-to-Paid Transition 5-10% of first invoice
See all Pipedrive hidden costs →

Zendesk Sell 3 hidden costs

medium
Prospecting Enrichment Add-on $27/user/month
high
Forced Subscription Period After Cancellation $177
medium
Enterprise Features Require Higher Tier Plans $30-$200/user/month
See all Zendesk Sell hidden costs →

Contract Terms

Term Pipedrive Zendesk Sell
Auto-renewal Yes Yes
Cancellation Must cancel via software login interface only
Minimum commitment Annual billing standard
Price escalation No published schedule
Can downgrade No