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Insightly CRM costs $29 to $99 per seat/month as of November 2026, with 3 plans available. Plans: Plus at $29/user/month (billed annually), Professional at $49/user/month (billed annually), and Enterprise at $99/user/month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Insightly CRM offers 3 pricing tiers: Plus, Professional, Enterprise. Paid plans include Plus at $29/user/month (billed annually), Professional at $49/user/month (billed annually), Enterprise at $99/user/month (billed annually). The Professional plan is professional users.

Last verified: | Sources: 2 pricing pages and reviews
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Insightly CRM lists $29-$99/seat/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: enterprise tier required for advanced features, premium support and training costs, migration and complexity costs at scale. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Enterprise Tier Required for Advanced Features

high addon

Basic and mid-tier plans lack essential functionality. Users report needing to upgrade to Enterprise ($99/user/month) to access useful features beyond basic CRM capabilities, or requiring API integrations that aren't available through standard integration tools like Zapier.

trustpilot · 2020-09-15

The platform is fine if you want very basic CRM functionality - but once you need it to do anything useful you need to pay for the Enterprise version and / or know how to do API integrations ( but not via Zapier )

2

Premium Support and Training Costs

critical support

Entry-level support packages cost $1,500 per year on top of subscription fees. Standard support is described as slow (3-5 days for ticket resolution) and often unhelpful, with multiple reports of issues taking weeks or months to resolve. Free support resources (videos, documentation) are limited.

trustpilot · 2021-05-20

No free videos explain how to set it up/use it efficiently, they want $1500 per year for entry level support, no good for small business.

trustpilot · 2020-09-15

Most support tickets take 3-5 days to get resolved.

3

Migration and Complexity Costs at Scale

medium migration

For organizations with large contact databases (1,000+ clients), Insightly's pricing structure becomes prohibitive compared to alternatives. Users report being forced to migrate to other platforms like Microsoft Dynamics due to cost and automation limitations as they grow.

reddit · 2016-02-12

We actually got very far into testing Insightly. It's the perfect system for making processes 'idiot proof' as I was saying we were looking for. The pricing though was what ruined that plan. We have around 1000 clients.

reddit · 2017-04-14

Insightly, but their new pricing structure is significant that puts you in the area of looking at Microsoft Dynamics CRM 365. We have moved a client off of Insightly to Dynamics because of growth and automation.

Frequently Asked Questions

01 What hidden costs should I budget for with Insightly CRM?

Beyond the license fee, budget for: Enterprise Tier Required for Advanced Features ($50-$70/user/month); Premium Support and Training Costs ($1,500/year); Migration and Complexity Costs at Scale (15-25% cost increase at scale). Exact totals depend on your deployment size and negotiated terms.

02 Does Insightly CRM charge for implementation?

Implementation costs for Insightly CRM vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Insightly CRM support cost?

Entry-level support packages cost $1,500 per year on top of subscription fees. Standard support is described as slow (3-5 days for ticket resolution) and often unhelpful, with multiple reports of issues taking weeks or months to resolve. Estimated impact: $1,500/year.

04 Are there overage or storage costs with Insightly CRM?

Overage and storage policies for Insightly CRM depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Insightly CRM?

Add-on pricing for Insightly CRM varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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Check current Insightly CRM pricing

Prices and terms change; verify against the live pricing page.

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