HubSpot CRM vs Zendesk Sell
CRM pricing comparison · 2026
HubSpot CRM pricing ranges from $0–$150/user/month, while Zendesk Sell ranges from $25–$219/user/month. HubSpot CRM is typically 45% more affordable, though your actual cost depends on tier and team size.
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HubSpot CRM and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | HubSpot CRM | Zendesk Sell |
|---|---|---|
| Free | Free /user/month | $25 / |
| Starter | $20 /seat/month | $69 / |
| Professional | $100 /seat/month | $149 / |
| Enterprise | $150 /seat/month | $219 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
HubSpot CRM
6 scenarios$10,500 Year 1 ($6,000 licenses + $1,500 onboarding + $3,000 integrations)
Small Team (5 users, Professional)
$54,300 Year 1 ($30,000 Sales Hub + $10,800 Marketing Hub + $1,500 onboarding + $12,000 implementation)
Mid-Market (25 users, Professional)
$121,500 Year 1 ($90,000 Sales Hub + $18,000 Marketing Hub + $3,500 onboarding + $10,000 implementation)
Enterprise (50 users, Enterprise)
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
HubSpot CRM
- Median annual cost
- $26,275
- Average negotiated discount
- 18%
- Based on
- 804 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
Contract Terms
| Term | HubSpot CRM | Zendesk Sell |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must provide notice before annual renewal; difficult to cancel mid-contract | Must cancel via software login interface only |
| Minimum commitment | 1 year | Annual billing standard |
| Price escalation | — | No published schedule |
| Can downgrade | No | No |