Pipedrive vs Insightly CRM Pricing (2026)

Pipedrive vs Insightly CRM

CRM pricing comparison · 2026

Pipedrive pricing ranges from $14–$89/user/month, while Insightly CRM ranges from $0–$99/user/month. Both products are similarly priced at comparable tiers.

CRM

Pipedrive

$14–$89
/user/month
4 plans
Full pricing breakdown →
VS
CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →

Pipedrive and Insightly CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Pipedrive Insightly CRM
Lite $19 / Free /month
Growth $34 / $29 /seat/month
Premium $64 / $49 /seat/month
Ultimate $89 / $99 /seat/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Pipedrive

6 scenarios
$343/month ($4,116/year)
7-User Team with 100K Contacts
$343 for users (7 x $49). Contact storage is unlimited on all plans, so 100K contacts costs the same as 1K contacts.
$555/month ($6,660/year)
10-Person Sales Team
$490 for users (10 x $49) + $32.50 LeadBooster + $32.50 Smart Docs
$2,046/month ($24,552/year)
30-Person Company
$1,920 for users (30 x $64) + $32.50 LeadBooster + $41 Web Visitors + $13.33 Campaigns + $32.50 Smart Docs + $6.70 Projects
See all 6 scenarios →

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

Market Intelligence

Pipedrive

Median annual cost
$800
Based on
67 deals

Insightly CRM

Median annual cost
$360
Based on
47 deals

What Users Say

Pipedrive

Trustpilot
4.2/5 (25)
Top complaints
  • Pricing becomes expensive as you scale
  • Advanced features require higher-tier plans
  • Limited marketing automation compared to competitors

Insightly CRM

Trustpilot
1.4/5 (12)
Top complaints
  • Poor customer support and slow response times (3-5 days to weeks)
  • Email sync issues and unreliable email integration
  • Recent UI changes making system more complicated to use

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Pipedrive 4 hidden costs

medium
Add-on Features and Campaigns Module 5-15% of license costs
medium
Advanced Features Locked Behind Higher Tiers $20-50/user/month
medium
Scaling Costs with User Growth 10-20% increase as team grows
low
Pricing Transparency During Trial-to-Paid Transition 5-10% of first invoice
See all Pipedrive hidden costs →

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

Contract Terms

Term Pipedrive Insightly CRM
Auto-renewal Yes Yes
Cancellation Not disclosed in sources
Minimum commitment 1 year
Price escalation Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade Yes