Insightly CRM vs HubSpot CRM: $29 vs $20/mo (2026)

Insightly CRM vs HubSpot CRM

CRM pricing comparison · 2026

Insightly CRM pricing ranges from $0–$99/user/month, while HubSpot CRM ranges from $0–$150/user/month. Insightly CRM is typically 18% more affordable, though your actual cost depends on tier and team size.

CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

HubSpot CRM

$0–$150
/user/month
4 plans · Free tier
Full pricing breakdown →

Insightly CRM and HubSpot CRM are both leading crm platforms, but they target different user needs and price points. Insightly CRM starts at $29/user/month, while HubSpot CRM provides a free option with paid tiers from $90/user/month.

Insightly CRM is best for teams seeking comprehensive features, while HubSpot CRM excels for businesses prioritizing ease of use. Both platforms offer robust features, but their pricing structures and target markets differ significantly.

Plan-by-Plan Pricing

Plan Insightly CRM HubSpot CRM
Free Free /month Free /user/month
Plus $29 /seat/month $20 /seat/month
Professional $49 /seat/month $100 /seat/month
Enterprise $99 /seat/month $150 /seat/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

HubSpot CRM

6 scenarios
$10,500 Year 1 ($6,000 licenses + $1,500 onboarding + $3,000 integrations)
Small Team (5 users, Professional)
$54,300 Year 1 ($30,000 Sales Hub + $10,800 Marketing Hub + $1,500 onboarding + $12,000 implementation)
Mid-Market (25 users, Professional)
$121,500 Year 1 ($90,000 Sales Hub + $18,000 Marketing Hub + $3,500 onboarding + $10,000 implementation)
Enterprise (50 users, Enterprise)
See all 6 scenarios →

Market Intelligence

Insightly CRM

Median annual cost
$360
Based on
47 deals

HubSpot CRM

Median annual cost
$26,275
Average negotiated discount
18%
Based on
804 deals

What Users Say

Insightly CRM

Trustpilot
1.4/5 (12)
TrustRadius
6.8/10 (4)
Top complaints
  • Poor customer support and slow response times (3-5 days to weeks)
  • Email sync issues and unreliable email integration
  • Recent UI changes making system more complicated to use

HubSpot CRM

G2
4.4/5 (12,400)
Trustpilot
1.8/5 (1,040)
TrustRadius
8.4/10 (5,358)
Top complaints
  • Feature paywalls and expensive tier pricing
  • Restrictive annual contracts with no flexibility
  • Email deliverability issues and spam problems

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

HubSpot CRM 6 hidden costs

high
Tiered Feature Paywalls and Rapid Price Escalation $3,000-$10,000+ annually in forced upgrades
medium
Mandatory Onboarding and Implementation Fees $5,000-$15,000 in implementation costs
high
Email Deliverability and Technical Issues 5-10% of license costs
critical
Restrictive Annual Contract Terms $3,000-$50,000 depending on plan
critical
Free Tier Data Lockout $240-$1,800 annual forced upgrade cost
See all HubSpot CRM hidden costs →

Contract Terms

Term Insightly CRM HubSpot CRM
Auto-renewal Yes Yes
Cancellation Not disclosed in sources Must provide notice before annual renewal; difficult to cancel mid-contract
Minimum commitment 1 year 1 year
Price escalation Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade Yes No

Our Verdict

Choose Insightly CRM if you need comprehensive features and customization.

Choose HubSpot CRM if ease of use and quick setup are priorities. Its free tier makes it ideal for budget-conscious teams.

Frequently Asked Questions

01 Which is cheaper, Insightly CRM or HubSpot CRM?

Insightly CRM starts at $29/user/month, while HubSpot CRM offers a free tier. For mid-tier plans, Insightly CRM costs around $49/user/month compared to HubSpot CRM's $90/user/month.

02 Does Insightly CRM or HubSpot CRM have a free tier?

Yes, HubSpot CRM offers a free tier with Contact management. Insightly CRM does not have a free plan—its entry plan starts at $29/user/month.

03 How much do Insightly CRM and HubSpot CRM cost for enterprise?

Insightly CRM's top tier (Enterprise) costs $99/user/month, while HubSpot CRM's highest plan (Enterprise) is $150/user/month. Insightly CRM is $51 cheaper per month at the enterprise level.