UserVoice vs Canny
Customer Feedback pricing comparison · 2026
UserVoice costs $1,200–$2,200/mo, while Canny has a free plan, then $99/mo. Canny is typically 94% more affordable, though your actual cost depends on tier and team size.
UserVoice
UserVoice is a product feedback and customer intelligence platform that helps product team
verified 1d ago
$1.2K
$33K
Canny
Canny is a user-friendly product feedback and feature request management platform that hel
verified 9d ago
$1.2K
$33K
Annual license estimate
Canny
costs
$25K
less than
UserVoice
· 25 seats where applicable
Cheapest
$1.2K
Spread
96%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$26K/yr
year 1 license · flat plan price
Pro
$1.2K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$33K/yr
Vendr · n=5 · limited data
No Vendr data
—
Not in Vendr's deal flow
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
1d ago
Confidence
Medium confidence
Sources
2 sourced facts
2 contract
Last verified
1w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
UserVoice
Canny
Auto-renewal
Yes
Yes
Cancellation
30 days prior to the renewal date
—
Commitment
annual commitment
✓
Annual commitment is required for the Business plan; self-serve plans (Free and Pro) offer both month-to-month and annual billing options.
Price escalation
—
—
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
UserVoice and Canny both operate in the customer feedback category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | UserVoice | Canny |
|---|---|---|
| Launch | $1.2K /month | Free /month |
| Business | $2.2K /month | $99 /month |
| Enterprise | Custom | Custom |
Contract Terms
| Term | UserVoice | Canny |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | 30 days prior to the renewal date | — |
| Minimum commitment | annual commitment | Annual commitment is required for the Business plan; self-serve plans (Free and Pro) offer both month-to-month and annual billing options. |