Qualtrics XM vs UserVoice Pricing (2026)
Compare / Qualtrics XM vs UserVoice
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Team size
25 seats

Qualtrics XM vs UserVoice

Customer Feedback pricing comparison · 2026

Qualtrics XM uses custom pricing, while UserVoice ranges from $999–$2000/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Customer Feedback
Side-by-side · live
Qualtrics XM
Qualtrics XM does not publish public pricing.
verified 8w ago
View pricing →
UserVoice
UserVoice is a product feedback and customer intelligence platform that helps product team
verified 24d ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Custom pricing
Custom
all tiers are quote-only
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$33K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
1 contract
Last verified 1mo ago
Confidence Limited confidence
Sources 7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
3 documented
  • Add-on Features
    1 source
  • Internal Implementation Resources
    1 source
  • Underutilized Features
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Qualtrics
UserVoice
Auto-renewal
Yes
Cancellation
30 days prior to the renewal date
Commitment
1 year
annual commitment
Price escalation
Reports of dramatic mid-contract price increases following SAP acquisition, with increases up to 193% at renewal
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Organizations focused on customer experience management with multi-channel feedback needs and advanced analytics requirements
Watch out
Non-transparent and unpredictable pricing
TrustRadius
9.5out of 5 (32)
G2
4.3out of 5 (253)
Best for
Boosting trust through feedback collection
Watch out
Lack of Features
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Customer Feedback

Qualtrics XM

Custom pricing
/user/month
3 plans
Full pricing breakdown →
VS
Customer Feedback

UserVoice

$999–$2000
/user/month
3 plans
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Qualtrics XM uses pricing while UserVoice uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Qualtrics XM

Custom pricing
See full Qualtrics XM pricing →
vs
Per-seat subscription

UserVoice

$999–$2000 / user/month
See full UserVoice pricing →

Qualtrics XM and UserVoice both operate in the customer feedback category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Qualtrics XM UserVoice
XM for Customer Experience Custom Custom
XM for Employee Experience Custom Custom
Enterprise Custom Custom

Contract Terms

Term Qualtrics XM UserVoice
Auto-renewal Yes
Cancellation 30 days prior to the renewal date
Minimum commitment 1 year annual commitment
Price escalation Reports of dramatic mid-contract price increases following SAP acquisition, with increases up to 193% at renewal

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