UserVoice vs Productboard Pricing (2026)
Compare / UserVoice vs Productboard
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Team size
25 seats

UserVoice vs Productboard

Customer Feedback pricing comparison · 2026

UserVoice costs $1,200–$2,200/mo, while Productboard has a free plan and quote-based paid plans.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Customer Feedback
Side-by-side · live
UserVoice
UserVoice is a product feedback and customer intelligence platform that helps product team
verified 1d ago
$500 $33K
View pricing →
Productboard
Productboard is a comprehensive product management platform that helps teams understand wh
verified 2d ago
$500 $33K
View pricing →
Recorded annual contract medians
Productboard median is $33K less than UserVoice · different customer contracts; not a quote
Cheapest $500
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$26K/yr
year 1 license · flat plan price
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$33K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$500/yr
Vendr · n=13
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1d ago
Confidence Medium confidence
Sources 10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 2d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Add-on Features
    1 source
  • Internal Implementation Resources
    1 source
  • Underutilized Features
    1 source
3 documented
  • Per-Seat Pricing for Feature Contributors
    10-30% of license costs
    1 source
  • Premium Feature Gating
    15-25% of license costs
    2 sources
  • Small Team Scaling Issues
    20-40% of license costs
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

UserVoice
Productboard
Auto-renewal
Yes
Yes
Cancellation
30 days prior to the renewal date
✓ To avoid auto-renewal, a written notice of non-renewal must be provided at least 30 days prior to the expiration of the current subscription term. For month-to-month subscriptions, notice can be given anytime before the renewal date.
Commitment
annual commitment
—
Price escalation
—
—
Can downgrade
—
—
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.5out of 5 (32)
G2
4.3out of 5 (253)
Best for
Scaling customer feedback across enterprise
Watch out
Lack of Features
TrustRadius
8.3out of 5 (5)
Trustpilot
1out of 5 (1)
Best for
Established product organizations standardizing feedback, prioritization, and roadmapping across multiple PMs
Watch out
Expensive pricing model
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Customer Feedback

UserVoice

$1,200–$2,200
/mo
3 plans
Full pricing breakdown →
VS
Customer Feedback

Productboard

Free plan; paid plans by quote
2 plans
Full pricing breakdown →

UserVoice and Productboard both operate in the customer feedback category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan UserVoice Productboard
Launch $1.2K /month Custom
Business $2.2K /month Custom
Enterprise Custom —

Market Intelligence

UserVoice

Median annual cost
$33,000
Based on
5 deals

Productboard

Median annual cost
$500
Based on
13 deals

What Users Say

UserVoice

G2
4.3out of 5 (253)
TrustRadius
9.5out of 10 (32)
Top complaints
  • Lack of Features
  • Complex Usability and Steep Learning Curve
  • High Cost

Productboard

Trustpilot
1out of 5 (1)
TrustRadius
8.3out of 10 (5)
Top complaints
  • Expensive pricing model
  • Per-seat costs don't scale well
  • Premium features locked behind high-tier plans

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

UserVoice 3 hidden costs

medium
Add-on Features
high
Internal Implementation Resources
medium
Underutilized Features
See all UserVoice hidden costs →

Productboard 3 hidden costs

medium
Per-Seat Pricing for Feature Contributors 10-30% of license costs
medium
Premium Feature Gating 15-25% of license costs
high
Small Team Scaling Issues 20-40% of license costs
See all Productboard hidden costs →

Contract Terms

Term UserVoice Productboard
Auto-renewal Yes Yes
Cancellation 30 days prior to the renewal date To avoid auto-renewal, a written notice of non-renewal must be provided at least 30 days prior to the expiration of the current subscription term. For month-to-month subscriptions, notice can be given anytime before the renewal date.
Minimum commitment annual commitment —

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