Qualtrics XM vs Canny Pricing (2026)
Compare / Qualtrics XM vs Canny
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Team size
25 seats

Qualtrics XM vs Canny

Customer Feedback pricing comparison · 2026

Qualtrics XM uses custom pricing, while Canny ranges from $0–$79/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Qualtrics pricing
Free plan limits → Discount programs →
Visit Canny pricing
Free plan limits → Discount programs →
Compare
2 products · Customer Feedback
Side-by-side · live
Qualtrics XM
Qualtrics XM does not publish public pricing.
verified 13d ago
View pricing →
Canny
Canny is a user-friendly product feedback and feature request management platform that hel
verified 4w ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Custom pricing
Custom
all tiers are quote-only
Pro
$24K/yr
year 1 license · $79/seat
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
1 contract
Last verified 1w ago
Confidence Limited confidence
Sources No structured sources
Last verified 1mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Organizations focused on customer experience management with multi-channel feedback needs and advanced analytics requirements
Watch out
Non-transparent and unpredictable pricing
No public ratings yet
Best for
Small teams or startups getting started with customer feedback collection
Watch out
Expensive pricing compared to alternatives
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Qualtrics pricing
Free plan limits → Discount programs →
Visit Canny pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Customer Feedback

Qualtrics XM

Custom pricing
/user/month
3 plans
Full pricing breakdown →
VS
Customer Feedback

Canny

$0–$79
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Qualtrics XM uses pricing while Canny uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Qualtrics XM

Custom pricing
See full Qualtrics XM pricing →
vs
Per-seat subscription

Canny

$0–$79 / user/month
See full Canny pricing →

Qualtrics XM and Canny both operate in the customer feedback category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Qualtrics XM Canny
XM for Customer Experience Custom Free /free
XM for Employee Experience Custom $19 /per month billed yearly
Enterprise Custom $79 /per month billed yearly
Business — Custom

Continue researching

Qualtrics XM

Canny

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